Caitlin Makola

Highly motivated and results-driven professional with experience in sales and marketing. Skilled in customer engagement, product promotion, and driving sales through excellent service. Strong communication skills with the ability to understand customer needs and recommend suitable products to increase sales.

Sales and marketing agent - Grodirect

(2023-01 - 2023-12)

• Assisted customer with product selection and purchase
• Promoted products and special offers to increase sales
• Met monthly sales target
• Maintained attractive product displays and store layout
• Handled customer enquiries and resolved professionally
• Supported marketing activities such as promotions and campaign

Higher Certificate - Retailing - University of South Africa (2025)

Higher Certificate - Business Practice - IIE Varsity College (2019)

Matric - Good Shepherd Model School (2018)