Graduate Intern (Finance) at Dzindalo Consulting (Pty) Ltd via Govan Mbeki Municipality (2024-07 – Present)
Supporting salary administration processes and budget management in the Finance Department
- Supporting salary administration processes, ensuring accurate and timely payroll management
- Contributing to budget preparation and monitoring, assisting in effective financial planning and allocation
- Collaborating with team members to analyze financial data and provide insights for decision-making
- Assisting in maintaining compliance with municipal financial regulations and policies
- Participating in the development of reports detailing budgeting and salary administration activities
- Applying analytical skills to improve efficiency in salary distribution and budget management processes
EPWP Contracted Finance Employee at Govan Mbeki Municipality - Salaries Section (2023-07 – 2024-06)
Processing and verifying employee salary details and supporting payroll administration
- Assisted in processing and verifying employee salary details to ensure accurate payment
- Supported the preparation of payroll reports and ensured compliance with municipal salary policies
- Assisted in maintaining and updating employee records, ensuring accuracy in personal and financial data
- Responded to employee inquiries regarding salary discrepancies and resolved issues in a timely manner
- Provided administrative support during payroll audits and helped with the preparation of necessary documentation
Aspiring Financial Advisor at OLD MUTUAL (2022-07 – 2023-06)
Development of foundational knowledge in financial advisory and wealth management services
- Development of foundational knowledge in financial advisory and wealth management services
- Familiarization with client needs analysis, focusing on tailored solutions for financial planning and investment strategies
- Exposure to insurance-related products, retirement planning, and risk management tools
- Participation in sales training programs to enhance client communication and relationship-building skills
- Assistance in preparing documentation for client onboarding and regulatory compliance purposes
- Collaboration with senior advisors for understanding market trends and improving customer service delivery within a professional environment
Sales Person at Cartrack (2018-06 – 2019-08)
Promotion and sales of car tracking services on private vehicles
- Conducted sales activities to promote and secure subscriptions for car tracking services on private vehicles
- Identified potential customers by employing prospecting techniques and leveraging market knowledge
- Delivered tailored presentations to clients, emphasizing the benefits of car tracking solutions
- Negotiated terms and closed sales contracts, ensuring alignment with customer needs and company objectives
- Provided post-sale support to foster customer satisfaction and maintain long-term relationships
- Achieved assigned sales targets within specified timeframes, contributing to overall revenue growth
Call Center Agent at Conduent SA, Johannesburg, ZA (2016-01 – 2016-05)
Data entry and client relationship management in a high-volume call center environment
- Prepared and organized source data for computer entry by compiling and sorting client information, ensuring efficient data processing
- Established entry priorities to maintain workflow and meet processing deadlines effectively
- Handled inbound and outbound cold calls with a focus on client relationship management and issue resolution
- Processed client and account source documents by accurately reviewing and verifying data for input into company systems
- Ensured adherence to company protocols in managing sensitive client information while maintaining confidentiality
- Contributed to streamlined operations within a high-volume call center environment supporting American-based business operations from Johannesburg, South Africa
