Key Client Liaison
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Position held within the generator industry as Key Client Liaison includes liaising with our key clients, handling incoming client quote requests, and quoting on SAGE.
Director on key projects and more complex costings. Actioning accepted quotes from start to completion. Ordering stock for our operations manager. Finance queries from Bookkeeper and Office manager. Tendering process from start to completion. Handling the OHS aspect of jobs awarded. Liaising with technicians in Mpumalanga as well as Limpopo and the Northwest for jobs that need to be done. Handling their invoices and job cards from start to finish.
Key Client Liaison - Kracht Technical Products
(2024-05)
Position held within the generator industry as Key Client Liaison includes liaising with our key clients, handling incoming client quote requests, and quoting on SAGE.
Director on key projects and more complex costings. Actioning accepted quotes from start to completion. Ordering stock for our operations manager. Finance queries from Bookkeeper and Office manager. Tendering process from start to completion. Handling the OHS aspect of jobs awarded. Liaising with technicians in Mpumalanga as well as Limpopo and the Northwest for jobs that need to be done. Handling their invoices and job cards from start to finish.
Office Manager - NuPower Automotive Engineering
(2014-02 - 2024)
Position held within the Automotive Engineering sector as office manager includes switchboard management, handling incoming quotes, and invoicing on SAGE. Follow through on all business deals to completion of project, liaising with clients, finance queries including debtors and creditors. Diary management for Director. Stock ordering. Tendering and updating of docs for various municipalities. And many more tasks.
Office Administrator - WCL Transport cc T/A Brandmix
(2013-06 - 2014-01)
Position held within printing & Signage Company as receptionist included switchboard management, handling incoming quotes, invoicing on Pastel, reconciling batch lists for our biggest client Peninsula Beverages. Follow through on all business deals to completion of project, liaising with clients, finance queries including debtors and creditors. Diary management for General Manager. Stock ordering. Tendering for two companies and many more tasks.
Admin / PA - Cardinal Flooring
(2013-03 - 2013-05)
Position in flooring company as administrator included switchboard operation, client liaison. Incoming queries and preparation of quotes. After sales service. Stock ordering. Arranging site installations. Managing office various times while Manager out of the country and ensuring smooth operation of business. Opening of Job sheets, quotes, purchase orders and invoicing on Omni accounting system.
Personal Assistant - Masibambane Recruitment
(2012-09 - 2013-02)
Position in recruitment company as a Personal Assistant includes client liaison. Incoming queries and preparation of rates letters. After sales service. Capturing of the night clubs stock and cash up's, running end of days on Platinum POS system. Managing Directors diaries, compiling of tender docs, ordering stock for the night clubs, filing, answering of emails, follow ups, and many other tasks.
Administrator - Renaissance Solar
(2010-05 - 2012-06)
Position in solar heating company as administrator included switchboard operation, client liaison. Incoming queries and preparation of quotes. After sales service. Stock ordering. Arranging suppliers site installations. Eskom rebate paperwork. Managing office various times while Manager out of the country and ensuring smooth operation of business.
Receptionist & Administrator - Asset Print CC
(2008-06 - 2009-03)
Position held within printing & Signage Company as receptionist included switchboard management, handling incoming quotes, follow through on all business deals to completion of project, liaising with clients, finance queries including debtors and creditors. New business sourcing. Diary management for director. Stock ordering.
Centre Manager - LTC (Language Teaching Centre)
(2007-11 - 2008-01)
Position held within Language training centre as Centre Manager included scheduling teacher's timetables, setting up and carrying out interviews, liaising with international clients, invoicing and quotations. Sourcing new business from internet leads.
Claremont Store Manager (admin manager for all sites) - The Cartridge Factory Shop
(2006-04 - 2007-10)
Position held within printer and cartridge store as store manager included meeting & greeting clients, answering phones. Hard copy filing. Order and manage stock levels for store. Daily cash up. Providing administrative duties for other Cape Town branches by inputting monthly sales onto QuickBooks. Manage office petty cash. Invoicing, arranging couriers. Service delivery.
Sales Manager - Cell Club
(2005-07 - 2006-01)
Position held within cellular company included recruiting sales agents, managing their performance, ensuring monthly targets were met, airtime sales contracts, cold calling. Setting up new business contacts and site visits for agents. Administrative duties included vetting and verifying of sales agents contracts to ensure approval. Customer liaising, staff support.
Sales Assistant / Supervisor & Store Manager - Postnet CTC
(2001-11 - 2005-07)
First position as sales assistant within business services & Courier Company. Front line role which included all aspects of internal sales from faxing/photocopying/binding/laminating company documents. Package and distribute parcels for post office or courier companies.
Second position within Postnet as supervisor for 2 years. Front line role including all of the above along with added responsibilities which included point of sales (stock control/mailing/invoicing), costing of waybills for courier companies against statements received. Daily cash up.
Overseeing staff and reporting to store manager any discrepancies/complaints/compliments. Liaising with business customer contacts as well as attending meeting with potential new customers. Won customer service award from Postnet as supervisor.
Third position within Postnet as Store Manager for 7 months. Promoted within company to manage store. Management responsibilities included Customer Monthly statements, monthly management reporting to MD which included sales analysis, monthly turnover, staffing levels, new business, and monthly payroll.
Reports to SETA on learner's progress.
Receptionist - Minter Mackay Inc.
(2000-12 - 2001-03)
Temp position held within CA & auditor firm. Front line role which included meeting & greeting clients, switchboard management, diary management & travel arrangements for both directors. Hard copy filing. Distributing company emails to appropriate accountants. Providing secretarial services which included minute taking at staff meetings, typing and distributing minutes. Stationery ordering, managing office petty cash. Arranging repairs with Maintenance Company for the office.
Matric - Plumstead High School (2000)
Customer First 1st for Customers / Communication Skills (2001-05)
Sales Management - Cape Peninsula University of Technology (2005-06)
