Carla Davids

Administration and Receptionist at ALMO EXPORTERS (2020-12 – 2021-03)

Slipper Machinist and General worker at INTERMARKET GUEST AMENITIES (2022-06 – 2023-11)

Medical Receptionist for the General Practitioner and Physiotherapist at CMED HEALTH (2023-12 – Present)

• Greet patients warmly, verify personal and insurance information, explain intake forms, and assist with check-in and check-out procedures.
• Handle patient inquiries, address complaints, and provide a calm, empathetic presence to reduce patient stress.
• Schedule appointments according to provider availability, manage appointment reminders, and coordinate follow-ups or specialist referrals.
• Notify providers of patient arrivals and help maintain efficient patient confidentiality.
• Maintain and update patient records on our system, ensuring accuracy and compliance with HIPAA regulations.
• Manage phone calls, emails, and correspondence, and maintain office supplies and equipment.
• Collect co-payment’s and deductibles, and process payments, etc.

Grade 12 SC – Pelican Park High School (2023)