Customer Service Guru
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Born in the heart of the Cape Winelands, my passion has always been rooted in nature and its beauty. As a young boy I would wonder the vineyards and farmlands of the Boland with my grandfather and as soon as I matriculated I decided to study Agriculture. I started working as a waiter to earn extra cash and within 2 years I was promoted to manager.
My love for hospitality and and customer service lead to my eventual discontinuation of my degree and instead I pursued a career in the Restaurant Industry. The rest is history.
After serving 13 years in the industry I have decided to invest in my education and look to change career paths in order to spend more time with my loved ones.
I possess excellent customer service etiquette, strong leadership skills and ontop of that my ability to resolve conflict has made me a manager that can always be relied upon.
I look foward to taking on new challenges and thrive in high pressure/high pace environments.
ASSISTANT FOOD & BEVERAGE MANAGER | ALLE BLEUE WINE ESTATE | 2009-2014
FOOD & BEVERAGE RESTAURANT MANAGER | THE BIG EASY |
JANUARY 2015 – OCTOBER 2016
SENIOR RESTAURANT MANAGER | CRAFT WHEAT & HOPS |
AUGUST 2017 – SEPTEMBER 2018
RESTAURANT MANAGER | REUBENS RESTAURANT & BAR FRANSCHHOEK |
DECEMBER 2018 – SEPTEMBER 2019
GENERAL MANAGER | REUBENS RESTAURANT & BAR SANDTON |
OCTOBER 2019 – NOVEMBER 2020
NATIONAL SENIOR CERTIFICATE | DECEMBER 2008 | PAUL ROOS GYMNASIUM
· English Home Language
· Afrikaans 1st additional language
· Mathematics
· Biology
· Geography
· Physical science
B. AGRIC ADMIN | 2010-2012 | UNIVERSITY OF STELLENBOSCH
· Deregistered from the course to pursue a career in the hospitality industry
