Carlo Brown

Results-driven Logistics and Operations Professional with over 14 years of experience in transport coordination, courier operations, logistics, dispatch, workforce management, and customer service. Experienced in coordinating transport operations, supervising teams of 50+ employees, planning delivery routes, monitoring vehicle movements, and ensuring efficient day-to-day logistics operations. Skilled in Microsoft Office, vehicle tracking systems, operational reporting, and maintaining high customer service standards in fast-paced environments.

Committed to operational excellence, compliance, and continuous improvement.

SITE MANAGER at PPLE Industrial Recruitment (2022-07 – 2025-12)

• Supervised and coordinated a workforce of 50+ employees, responding to additional staffing requirements throughout the day.
• Managed daily site operations to ensure efficient workforce deployment.
• Recruited, onboarded and allocated employees according to client requirements.
• Coordinated employee transport and attendance.
• Verified payroll information and submitted accurate timesheets.
• Maintained Health & Safety compliance and PPE standards.
• Conducted client site visits and maintained strong customer relationships.
• Managed employee performance, disciplinary matters and operational reporting.

ZONE CONTROLLER at Globeflight / DSV (2019 – 2022)

• Coordinated daily transport operations for drivers and delivery teams.
• Planned delivery routes to maximise operational efficiency.
• Tracked vehicle movements and monitored shipment progress.
• Coordinated collections and deliveries while meeting service targets.
• Resolved customer queries and maintained accurate logistics records.
• Communicated shipment updates to clients.

COLLECTIONS OPERATIVE at RTT (2012 – 2019)

• Coordinated customer collections and dispatch operations.
• Scheduled driver collections and maintained accurate records.
• Updated customer databases and operational information.
• Supported transport administration and logistics coordination.
• Delivered excellent customer service via telephone and email.

DRIVER'S ASSISTANT at CLG Couriers (Grobbelaar Logistics) (2011 – 2012)

• Assisted with deliveries and collections.
• Managed delivery documentation and waybills.
• Loaded and unloaded consignments safely.
• Maintained excellent customer service standards.

National Senior Certificate (Matric) – Florida Senior Secondary School (2010)