Carol Carol

Dedicated and customer-focused hospitality professional with experience in guest house operations, brand promotion, customer service, and international client relations. Skilled in welcoming guests, building positive relationships, promoting services and products, resolving customer concerns, and delivering exceptional customer experiences. Experienced in working with people from diverse cultural backgrounds in fast-paced environments while maintaining professionalism and high service standards.

Recognized for strong communication skills, adaptability, teamwork, and a positive attitude. Seeking an opportunity to join a cruise line as General Staff, Guest Services Crew Member, Host, or Hospitality Attendant where I can contribute to creating memorable guest experiences and delivering world-class service.

Promoter - XP Squared

(2026-01)

• Represented brands and products professionally at promotional events and public campaigns.
• Engaged with customers and provided information about products and services.
• Assisted with marketing activities, product demonstrations, and customer engagement.
• Built positive relationships with potential customers and encouraged brand awareness.
• Maintained a professional appearance and communication style at all times.
• Worked effectively in busy public environments while achieving promotional objectives.

Online English Tutor - iTalki & Preply

(2020-01 - 2025-12)

Library Assistant - Laudium Secondary School

(2018-01 - 2019-12)

Customer Service Chat Operator

(2017-01 - 2019-12)

Grade 12 - General Education - Laudium Secondary School (2018-12)

NQF Level 4 - IT Technical Support - Columbus Consulting

N1 & N2 - Civil Engineering - Tshwane South TVET College (2019-01 - 2021-12)