Caroline Mahlaba

Dedicated and motivated tourism graduate with a Higher Certificate in Travel and Tourism Management Practice from Boston City Campus. Completed 60 hours of Work Integrated Learning at SPAR Bakery and Deli, gaining practical experience in customer service, food hygiene, stock handling, teamwork, and workplace professionalism. Leadership experience as Head Girl strengthened my communication, organisational, and interpersonal skills.

Currently completing a Short Learning Programme in Tourism and seeking an opportunity to begin a career within the tourism, travel, or hospitality industry where I can contribute to excellent guest experiences while continuing to develop professionally.

Work Integrated Learning Participant - SPAR Bakery and Deli

• Assisted customers with orders and enquiries
• Packed and replenished bakery stock
• Maintained food hygiene and cleanliness standards
• Cleaned equipment and workstations
• Organised stock displays
• Worked collaboratively with colleagues
• Supported daily bakery and deli operations
• Developed customer service, teamwork, reliability and attention to detail

Higher Certificate - Travel and Tourism Management Practice - Boston City Campus (2025-06)

Short Learning Programme - Tourism - Boston City Campus

National Senior Certificate - General Education - Steynsrus Combined School (2024)