Caroline Mandlate

Detail-oriented Administrative Professional with experience in administration, records management, documentation control, customer service, data capturing, and business operations. Skilled in Microsoft Office, record keeping, reporting, customer communications, and maintaining confidential information. Experienced in managing administrative processes within both corporate and self-employed environments.

Currently studying Economic Management Sciences through the University of South Africa (UNISA) and seeking remote administrative, virtual assistant, customer support, or data entry opportunities.

Owner & Fashion Designer at Self-Employed (2018-01 – Present)

• Manage all business administration and day-to-day operations.
• Maintain customer records, invoices, quotations, and business documentation.
• Handle customer enquiries, appointments, and order tracking.
• Manage supplier communications and procurement processes.
• Maintain financial records and monitor business expenses.
• Coordinate production schedules and delivery timelines.
• Prepare reports and maintain accurate records for business operations.
• Use Microsoft Office applications for administration, record keeping, and communication.
• Build and maintain positive client relationships through excellent customer service.

Office Administrator at Richfield Graduate Institute of Technology (2017-04 – 2018-04)

• Provided administrative and clerical support to office operations.
• Maintained records management systems and documentation control processes.
• Captured and updated information accurately using computer systems and Microsoft Excel.
• Managed filing systems and document retrieval processes.
• Responded to enquiries and customer requests professionally.
• Maintained confidential records in accordance with organisational policies.
• Supported reporting and compliance activities.

Junior Fashion Designer (Administrative & Project Support) at Ekasi Talent Agency & Projects (2014-01 – 2015-06)

• Maintained project documentation and filing systems.
• Supported administrative reporting and document tracking.
• Assisted with customer communication and stakeholder engagement.
• Ensured accurate record keeping and organisation of project files.

Economic Management Sciences in Economic Management Sciences – University of South Africa (UNISA) (2026-01)

Certificate in Business Administration in Business Administration – Richfield Graduate Institute of Technology (2017-01 – 2018-01)

Clothing Production N4 – N6 Certificates in Clothing Production – Central Johannesburg College (2011-01 – 2013-01)

National Senior Certificate – Johannesburg Hospital School (2004-01 – 2008-01)