Cassandra

I am an African woman who believes herself to be a detail-orienteted, professional with Matric and 2.5+ combined years in Administration, Field sales and nursery operations . Proficient in office support, client- liason and record keeping. Seeking to contribute strong organisational and customer service skills in a growth-orienteted organisation.

Office Administrator at Ncwane Chartered Accountants (2020-08 – 2021-09)

• Maintained and organised physical and digital systems for easy retrieval of company records.
• Acted as first point of contact for clients and suppliers, ensuring professional communication.
• Monitored office supplies and coordinated procurement, ensuring no disruption to operations.
• Assisted with basic finance tasks:
• Petty cash reconciliation
• Invoicing
• & Expense tracking
• Supported with attendance registers, leave records and ensured office compliance with company procedures and health & safety standards.

Field Sales Associate / In-Store Canvasser at Ackerman's [Tenacity] (2021-12 – 2022-01)

As a Temporary worker, I:

• Proactively engaged walk-in and in-store customers to promote and sell funeral cover policies, achieving daily sales targets
• Assessed and verified customer eligibility for store credit card, in line with company policy and affordability criteria
• Assisted clients with cellphone contract applications, explaining terms, data & airtime packages and repayment options
• Provided excellent customer service, handling queries and complaints professionally to ensure customer satisfaction.
• Accurately captured client information, processed applications and maintained confidential customer records.

Nursery / Farm Assistant at Esizayo Organics (2025-08 – 2026-10)

• Managed daily operations of greenhouse nursery, including sowing, transplanting, pruning and propagation of seedlings and vegetables.
• Fed and monitored fish stock daily, checked for disease and maintained healthy aquaculture environment.
• Maintained cleanliness and hygiene of greenhouses, grow beds, fish tanks, pumps and filtration systems.
• Maintained and monitored aquaponics system, ensuring optimal water quality, temperature and nutrient balance for both fish and plants.
• Provided excellent customer service during farm visits and assisted with sales is seedlings and produce

Matric – Roseville Secondary School (2018)