Catherine Naome

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.

Receptionist, Administrator - Productive Marketing Pioneers Service Agency

(2006-03 - 2008-01)

• Promoted to Area Manager, Company Closed

Receptionist, Administrator, Sales Consultant - Mavislot Network Communication Cell C

(2008-06 - 2009-08)

• Branch Closed

Administrator - Safrican Insurance (South African Democratic Teachers Union (Sadtu))

(2009-08 - 2010-08)

Administrator, Receptionist - Legal Advisor and Business Consultant Comp

(2010-09 - 2010-12)

• Company Closed

Medical Receptionist, Administrator and Billing Clerk - Netcare Ferncrest Hospital (Dr LD Makhafula ENT Specialist and Miss Jarmine Letsholo Audiologist)

(2013-06 - 2022-05)

• Performing administrative duties, efficient and effective filling general documentation.
• Responsible for the processing of all authorisations request to all medical aids.
• Updates reports to medical aid for extended length of stay.
• Confirming authorisations with hospital and medical schemes.
• Manage medical aid and private patient payments by communicating to the relevant parties.
• Claims submissions.
• Attend to patient emergencies.
• Ability to multi-task.
• Assisting in preparing theatre list and co-ordinating with other surgical practices for combined cases.

Medical Practice Manager - Netcare Ferncrest Hospital (Dr SN Setati Neurosurgeon Specialist)

• Greeting and assisting patients in a friendly and professional manner
• Obtaining authorizations from medical aids for procedures
• Motivation letters
• Strong knowledge of ICD10 coding
• Invoicing and medical aid submissions
• Processing claims timeously and following up on short payments and rejections and attending to patient liable accounts
• Attending to collections and maintaining a healthy debtor's book
• Liaison with Accountant and key stakeholders, including hospital staff
• Oversee reception staff

Business and General Studies Secretrial - Mafikeng College (2002-01 - 2002-12)

NQF LEVEL 4 - Financial Management - Motlalepule Development Service (2007-01 - 2007-12)

Pastel Accounting - Rustenburg Computer Academy (2007-01 - 2007-12)

Medical Practice Management Course - Medical Administration Training institute a Division Of Daly Morgan & Associates (2015-01 - 2015-01)

Medical Debt Recovery Course - Medical Administration Training institute a Division Of Daly Morgan & Associates (2016-01 - 2016-01)

First Aid Level 1 - Eagle Trauma Rescue (2015-01 - 2015-01)

ICD 10 Coding Training Certificate - The Duxah Academy Of Healthcare (2016-06 - 2016-06)

First Aid Level 1 - Eagle Trauma Rescue (2021-06 - 2021-06)

Vericlaim Training Course Certificate - Vericlaim / Medicharge (Healthcare Technology) (2016-07 - 2016-07)

MED EDI Processing System Certificate - MED EDI Claims (2013-05 - 2013-05)

Vericlaim Training Course - Vericlaim / Medicharge (Healthcare Technology) (2025-03 - 2025-03)

Health care claiming system - IHealth Bridge (2025-03 - 2025-03)