Chana Mashabela

Dedicated and hardworking Clothing Production graduate with a Diploma in Clothing Production and practical experience in the clothing and garment manufacturing industry. Proficient in garment production processes, quality control, sewing, fabric handling and general production procedures. A reliable, creative and adaptable professional who works effectively both independently and as part of a team.

Currently seeking an opportunity to further develop professionally and contribute valuable skills to a clothing, fashion or manufacturing organisation.

Clothing Production Experience - TNC Clothing Factory - Pretoria

(2023 - 2024)

• Assisted with various clothing and garment production processes.
• Operated sewing equipment and supported garment construction activities.
• Prepared, handled and organised fabrics and production materials.
• Interpreted garment patterns and followed production specifications.
• Conducted quality checks on completed garments.
• Maintained a clean, organised and safe working environment.
• Worked efficiently to meet production targets and deadlines.
• Complied with workplace health and safety procedures.
• Collaborated effectively with members of the production team.

VICE CONSULTANT - Discovery Health - Sandton

(2025)

My responsibility included but not limited to:

• Dealing with multiple telephonic queries from Discovery members and in-house Schemes administered by Discovery Health, brokers, franchises, the public and internal parties.
• Dealing with all queries through to resolution
• Keeping clients up-to-date with their queries
• Ensuring excellent service to all members
• Completing administrative and repetitive tasks
• Keeping accurate detailed statistics of all queries/correspondence and reporting on it on a weekly basis
• Logging of all queries and routing all enquires to correct departments
• Working on Discovery systems keep up-to-date with policy and product changes
• Assisting with written correspondence where necessary
• Educating customers on the DHMS product where needed
• Assisting with financial maintenance and billing queries, usually dealt with by a service specialist
• Capturing information accurately and timeously
• Identifying the proposing solutions to process and service related failures.
• Build and establish relationships at all levels with external partners and internal departments so as to ensure that timeous resolutions are found to any problem that might arise
• Daily assessing of paper claims

Diploma - Clothing Production - Tshwane North College (2021 - 2024)

National Senior Certificate (Matric) - Tubake High School (2019 - 2019)