Chantal Naidu

Accomplished performance driven professional with diverse experience in managing the sales process, scheduling and coordinating activities, and creating reports to help drive results. Looking to secure a challenging position within a professional environment where I can troubleshoot minor technical problems, maintain department database records, and serve as a liaison as well as offer an opportunity for growth.

Sales Administrator | Logistics Manager - Trail Terrain Sport

(2008-01)

Projects: ISYNC Program Clients: Chain Stores - Cape union Mart, Total Sports, Tekkie Town, Sportsmans, Outdoor, Edcon, Runway Sale ECOM: Takealot, Superbalist Courier: City Courier, Aramex

• Load catalogs, images and EAN codes
• Work and load costing of garments and purchase orders
• Run sales reports for buying purposes
• Compile weekly reports for the agents to sell
• Control stock in the warehouse
• Chase turnover
• Oversee planning in the warehouse
• Stock management using the B2B system
• Order barcodes and delivery reports
• Load ASN
• Request extensions
• Make booking and confirmations
• Arrange collection for all returns and ensure that credits are passed
• Deal with all store and account queries
• Create an order book
• Loading product on the takealot portal
• Work on adaptris to confirm orders
• Oversee special and chain delivery to ensure goods get delivered on time
• Process claim for shortage and loss of goods
• Check invoices for payment
• Run weekly production meetings with the team to ensure production is running smoothly and solving any issues
• Report directly to the merchandiser, providing them with sales reports and production dates
• Weekly analysis of sell offs for each account

Sales Administrator - Musgrave Agencies

(2001-01 - 2008-12)

• Receive and process purchase orders
• Issue sales transaction invoices
• Verify orders, including customers' personal information and payment details
• Contact customers by phone or email to answer queries and obtain missing information
• Maintain and update sales and customer records
• Compile monthly sales reports
• Expedite orders through internal liaison
• Direct feedback from customers to relevant departments
• Support the sales department with other administrative tasks, if requested

National Senior Certificate - Crystal Point Secondary (2000-12)