Charlotte Mphundi

Results-driven professional with over 10 years of experience in business development, sales, customer success, and account management, with a proven ability to drive revenue growth, build strong client relationships, and deliver exceptional customer experiences. Skilled in identifying business opportunities, managing key accounts, developing strategic partnerships, and consistently achieving sales targets through a customer-centric and solutions-driven approach.

Additionally, brings 3 years of experience in higher education student recruitment, enrolment, and support, successfully guiding prospective students through the enrolment journey while building strong relationships with schools and stakeholders. Supported by 1 year of sales management experience, with the ability to lead teams, drive performance, and contribute to organisational growth in fast-paced, target-driven environments.

• 10 years experience in Business development and sales

• 10 years experience in customer success and account management

• 3 years experience in higher education student enrolment and recruitment

• 3 years experience in student support management

• 3 years experience in digital and retail marketing

• National Diploma - Public Relations and Communications

• Bachelor Degree - Business Administration