Charlton Manuel

Increase card sales in 43 Nedbank Branches and 3 Private bank Suites. Provide system training to branch staff and to help getting applications approved. Attended and facilitate regional meetings discussing card product sales and new developments.

Regional Sales Manager at NEDBANK CORPORATE CREDIT CARDS (2008-06 – 2010-03)

• Increase card sales in 43 Nedbank Branches and 3 Private bank Suites.
• Provide system training to branch staff and to help getting applications approved.
• Attended and facilitate regional meetings discussing card product sales and new developments.
• Train private banking staff on all corporate card products and how to increase sales.
• My successes were that 90% of trained branches excelled in growth and reached targets.

Corporate Travel Relationship Manager at American Express Corporate Card Travel (2010-03 – 2014-07)

• Building strong relationships with travel agents and corporate companies to acquire their business.
• Servicing and effectively managing existing relationships with TMCs and corporate companies.
• Attending meetings with relevant product managers to learn new business opportunities.
• Conduct product presentations with CFO’s, Directors and accountants of major companies and travel consortiums on gathered pipeline to identify a potential Card product need.
• Attend weekly and monthly meetings on new leads, discussing possibilities for new business.
• My success was signing major corporate companies which I can mention off the record if need be.

Manager: Acquiring Sales and Technical technician at Nedbank Acquiring Sales (2014-07 – 2022-12)

• Acquire wholesale retailers, Dealerships, Petrol garages and Liquor stores among other small businesses for Nedbank point of sales devices.
• Ensure month-to-month after sales service visits to clients to ensure 100 percent retentions.
• During my monthly visits to my clients, I normally ensure that I train new staff at stores on my devices so that there were no complaints from my clients to slow their business down.
• In same department, included in my duties, was to do POS technical duties to assist clients on the spot.

Child Restraint Technician at Baby Bunting New Zealand Albany (2025-12 – Present)

• Provide informed advice on the type of child restraint you may need.
• Fitting multiple child restraints into vehicles and show customer how to do it.
• Assess existing installations to ensure they meet safety standards.
• Advise customers on New Zealand safety standards regarding child restraints.

Healthcare Assistant Diversional Therapy — Volunteer / Clinical Placement at Avondale Life Care (2025-11 – 2026-06)

• Assisted residents with activities of daily living including personal care, mobility, dressing, and mealtime support
• Planned and facilitated engaging individual and group activities to support residents’ wellbeing and social connection
• Promoted residents’ dignity, independence, comfort, and quality of life through personcentered care
• Built positive relationships with residents, whanau, and multidisciplinary team members
• Monitored residents’ wellbeing and reported any concerns or changes to nursing staff
• Maintained accurate documentation while following health, safety, and infection control procedures
• Supported residents’ emotional, physical, and social needs in a compassionate and respectful manner
• Worked collaboratively within a team environment while also managing responsibilities independently.

Healthcare Assistant / Diversional Therapy — Clinical Placement at Capella House (2025-10)

• Assisted residents with activities of daily living including personal care, mobility, dressing, and mealtime support
• Planned and facilitated engaging individual and group activities to support residents’ wellbeing and social connection
• Promoted residents’ dignity, independence, comfort, and quality of life through personcentered care
• Built positive relationships with residents, whanau, and multidisciplinary team members
• Monitored residents’ wellbeing and reported any concerns or changes to nursing staff
• Maintained accurate documentation while following health, safety, and infection control procedures
• Supported residents’ emotional, physical, and social needs in a compassionate and respectful manner
• Worked collaboratively within a team environment while also managing responsibilities independently.

Nedbank Branch Sales Banker at Nedbank

Nedbank Cash and Treasury Teller at Nedbank

Home loans Registrations Administrator clerk (1997 – 1999)

South African Airways (2003-09 – 2005-01)

Branch Sales Team Leader and Branch Manager (2005 – 2007)

Team Leader and Manager at Nedbank Card Collections (2007 – 2008)

Regional Sales Manager East Region of Johannesburg with 38 direct reporting branches at Nedbank

Corporate Relationship Manager at American Express Card

Sales Manager Nedbank acquiring Department at Nedbank

Technical technician (EFT POS devices and software)

– Westbank Junior High – Malmesbury Cape Town, SA

Grade 12 – Schoon Spruit Secondary High School – Malmesbury Cape Town, SA (1993)

Banking Certificate in NQF Level 4 Bank FAIS Deposits 1A (Debits and credits) – Damelin School of Banking (2007-10 – 2007-10)

New Zealand Comprehensive Care of the vulnerable person (Level 3) – Kalandra Education Group (2024)

New Zealand certificate in health and wellbeing (Level 4) in Social and community service – Kalandra Education Group

New Zealand Certificate in Diversional Therapy (Activities Coordinator) (Level 4) – Kalandra Education Group

Comprehensive Workplace First Aid (Level 2) in 6400 – Manage first Aid in an emergency situation; 6401 – Provide First aid; 6402 – Provide basic Life support – Kalandra Education Group