Tanaka Charniece Muringwa

Service oriented, disciplined and hospitable professional who has practical experience in customer service, administration and collaboration with people of different ages and cultures. Characterized by high interpersonal skills, emotional intelligence and composure. Enthusiastic about providing the best service in the world, representing brands with excellence and providing safe, welcoming environments to others.

Usher (Part Time) at New Life Embassy (2019-01 – Present)

• Directed and assisted large volumes of guests during high attendance services
• Managed crowd flow, seating, and orderly movement within the venue
• Provided clear instructions and reassurance in busy environments
• Supported safety procedures and assisted during peak entry and exit times
• Worked closely with team members to ensure smooth, organized operations

Children's Teacher (Part Time) at New Life Embassy (2019-01 – Present)

• Taught children of different age groups in structured group settings
• Maintained calm, order, and emotional reassurance at all times
• Communicated clearly with parents and team members regarding child care needs
• Responded appropriately to behavioural and emotional situations
• Demonstrated responsibility, patience, and strong duty of care

Receptionist at Korean Cultural Centre (2021-01 – 2024-12)

• Welcomed and assisted visitors from diverse cultural backgrounds
• Managed front-desk operations professionally and efficiently
• Handled inquiries, scheduling, and administrative support
• Maintained a calm, polite, and service-oriented demeanor at all times
• Represented the organization with professionalism and cultural sensitivity

Scrutineer (Weekend Role) at Motorsport South Africa (2024-01 – Present)

• Conducted safety and compliance checks in accordance with strict regulations
• Ensured adherence to operational procedures and safety standards
• Identified risks and reported non compliance accurately and promptly
• Maintained focus and professionalism in high pressure & time sensitive environments

Hybrid Executive Admin Assistant at Embassy Solutions (2024-01 – Present)

• Ensured smooth office operations and efficient workflows
• Maintained accurate data records and organized key documents
• Managed client communication, leveraging CRM tools for follow ups
• Verified and prepared documents to meet deadlines flawlessly
• Streamlined processes to boost overall productivity

Matric in Sciences – University of Cape Town Online High School (2022-01 – 2025-12)

BEd in Foundation Phase Teaching – University of South Africa (UNISA) (2026-01 – 2030-12)