Chloe Hanekom

An instinctive relationship builder equipped with the vision and intent to drive organisational targets while adapting positively to any tasks that arise both personally and professionally. A self-starter who is goal-driven, vibrant, and enthusiastic in dealing with people and business. My strengths include good customer engagement, meeting and exceeding targets, and acute attention to detail. I am self-motivated, honest and dedicated. I strive towards being a positive, solution-base person.

Junior Sales Coordinator at Boa Beauty Bar Group (2026-01 – Present)

• Coordinate sales performance across 22 locations to drive revenue growth.
• Analyse store sales data and set weekly and monthly targets for store locations.
• In-store sales training for store managers and teams on upselling techniques and retails sales strategies.
• Assist stores om maintaining strong customer service/engagement standards and retail presentation.
• Implement accountability systems to ensure stores meet operational and sales goals.
• Assist with roll-out of new promotions and merchandising updates.
• Retail stock control and accuracy: conduct regular physical stock checks and ensure correct stock allocation to stores from the warehouse.

Typo Store Manager at The Cotton On Group (2017-01 – 2025-12)

• Lead, mentor, and manage a high-performing team of sales associates, fostering a collaborative and results-driven work environment.
• Increased sales by 15% within 12 months through effective visual merchandising and customer service strategies
• Manage hours, rostering, resources and wages to achieve profitability, operational efficiencies, and great customer experience.
• Manage and complete administration and inventory processes with a focus on compliance with policies and provide direction to the team.
• Providing regular reports on sales performance, inventory levels, and customer feedback.
• Conducting monthly safety inspection audits and identifying potential hazards.

Typo Floor Supervisor at The Cotton On Group (2020-01 – 2022-12)

• Supervised a team of sales associates, providing coaching and development to improve performance.
• Supporting the store manager to run the store and performed higher duties when required.
• Execute and deliver visual merchandising and loss prevention standards of excellence, and deliver on store productivity.
• Ensuring the store is clean, well-organized, and visually appealing.
• Giving exceptional customer engagement.

Bachelors of Honours in Psychology in Psychology – THE IIE'S VARSITY COLLEGE (2022-01 – 2022-12)

Bachelor of Applied Social Science in Psychology – THE SOUTH AFRICAN COLLEGE OF APPLIED PSYCHOLOGY (2014-01 – 2019-12)

High School Diploma – DE KUILEN HIGH SCHOOL (2013-01 – 2013-12)