Christel Josiane
Customer Assistant & Jewellery Packer
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About
Friendly, dedicated, and energetic customer service professional with strong hands-on experience in fast-paced retail and food service environments. Proven track record of independently managing canteen operations, handling cash transactions accurately, and serving hot beverages. Passionate about creating welcoming environments, providing exceptional service, and contributing positively to a local team. Currently expanding knowledge through ongoing online hospitality studies.
Experience
Customer Assistant & Jewellery Packer - The FITZ Jewellery (Canal Walk)
(2026-05 - 2026-07)
- Assisted customers with inquiries and provided friendly, professional customer service to ensure a positive shopping experience.
- Supported daily store operations by actively responding to customer needs on the retail floor.
- Handled, packed, and organised delicate retail stock carefully and neatly.
- Maintained an exceptionally clean, organised, and presentable storefront environment.
Food Service Assistant - Buffy’s Catering (Call Centre Canteen)
(2025-08 - 2026-03)
- Managed the daily operations of the canteen independently, successfully serving a high volume of call centre agents during fast-paced shifts.
- Prepared, served, and sold food, snacks, sweets, and hot/cold beverages—including coffee, tea, and hot chocolate.
- Handled point-of-sale cash transactions, operated the register, and recorded daily sales and takings accurately.
- Managed stock by unpacking, arranging, and replenishing food and beverage products on shelves and displays.
- Conducted regular stock counts and monitored product availability to keep daily operations running smoothly.
Food Service Assistant - Choc Dreams / You Film, We Cook
(2025-05 - 2025-06)
- Assisted with food preparation and daily operations within a busy call centre food service environment.
- Maintained strict cleanliness and hygiene standards across food preparation and dining areas.
- Developed strong time management and multi-tasking skills to work efficiently under pressure.
Till Packer - Mother of Plain Food Emporium
(2025-05 - 2025-05)
- Packed customer groceries quickly and efficiently in a high-volume, fast-paced supermarket setting.
- Maintained a polite, helpful attitude at the checkout counters to ensure excellent customer satisfaction.
Education
Hospitality Studies (Online Learning Course) - Alison (2026-08)
National Senior Certificate (Matric Bachelor’s Degree ) - High School Qualification
