Branch Manager at RAYS TOWING (2025-09 – 2026-08)
- Managed the daily running and overall operations of the branch, including towing and workshop activities.
- Managed workshop workflow, productivity, priorities and day-to-day operational requirements.
- Coordinated staff, vehicles, towing activities and workshop priorities to maintain efficient operations.
- Worked in a high-pressure breakdown, recovery and vehicle-support environment.
- Oversaw operational problems and customer requirements, ensuring work was handled professionally and timeously.
Service Advisor at BOSCH (2024-10 – 2025-09)
- Assessed service and repair requirements and coordinated workshop bookings and capacity.
- Opened job cards, prepared quotations and communicated repair requirements, timelines and costs.
- Liaised between technicians and customers to maintain smooth workshop workflow.
- Tracked work-in-progress, maintained system information and processed warranty claims.
- Supported workshop productivity and customer satisfaction targets.
Branch Manager & Fleet Manager at ALMIGHTY EQUIPMENT / MINING SERVICES (2023-08 – 2024-09)
- Managed branch and fleet operations, including equipment maintenance, staff scheduling and operational planning.
- Oversaw trucks and earthmoving machines within the fleet and supported equipment uptime.
- Managed contracts, monthly reporting, parts stock and parts-store workflow.
- Planned fleet requirements and staff shifts and ensured contractual requirements were met.
- Worked across mining-related equipment and fleet support operations.
After Sales Manager at NEARCO TRADING & POWERSTAR N7 (2019-09 – 2023-07)
- Managed workshop and parts staff, workshop workflow and work-in-progress.
- Managed warranty claims, job-card quality, labour sales, parts and stock control.
- Coordinated customer repairs, vehicle handovers and maintenance requirements.
- Maintained operational standards and reporting while minimising delays.
Service Advisor at HARLEY DAVIDSON CAPE TOWN (2016-12 – 2019-09)
- Booked vehicles into the workshop, opened and costed job cards and prepared quotations.
- Managed workshop hours, controlled the flow of work and coordinated parts requirements.
- Kept clients updated throughout the repair process and worked toward CSI targets.
National Fleet Maintenance Manager at GT LOGISTICS (2016-02 – 2018-08)
- Managed national fleet maintenance requirements and supported vehicle uptime and operational needs.
Apprentice → Qualified Diesel Technician at SANDOWN MOTOR HOLDINGS (2008-04 – 2016-06)
- Completed diesel technician apprenticeship and qualified as a Diesel Technician in 2011.
- Built practical mechanical experience working with commercial vehicles, engines and workshop maintenance.
Apprentice at CV SUSPENSION CENTRE (2008-02 – 2008-04)
- Completed practical workshop experience as an apprentice.
