Christopher. Nkosentsha Mkhize

Business Process Administrator

Senior Inside Sales Agency (Export Markets) - Hulamin Operations - Pietermaritzburg, South Africa

(2017-10)

Business Process Administrator

• Customer Relation Management (CRM);
• Customer Contract Management (CCM);
• Electronic Document Integration (EDI);
• Good adherence to International Commercial Terms (Incoterm-2023)
• Liaise with third party service providers (Freight-Forwarders & SACD)
• Understanding of Tariffs and Duties on customs clearance
• International Trade Relations Agreements
• International Payment System and Methods (Letters of Credit)

Senior Sales Representative - Medal Paints, Mondi

(2014-10 - 2015-11)

• Manage Customer returns.
• Manage inventory stock levels.
• Communicate promotional activities with distributions channels.
• Manage sales targets through territorial coverage.
• Provide feedback regarding competitors improvement on markets.
• Assist Accounts Manager in opening new account applications.
• Keep customers well informed with new product development.
• Handle quotations and price negotiation in line with company policy

Inside Sales Agency (Local Markets) - Hulamin Operations - Pietermaritzburg, South Africa

(2007-11 - 2014-09)

• Customer FG's dispatching and Invoicing:
• Customer Complains Management:
• Domestic customer visits
• Account payment management
• Applying account cover on new accounts openings (CGIC).

Auxiliary Machine Operator (Cold Mill – S-6) - Hulamin Operations - Pietermaritzburg, South Africa

(2001-10 - 2007-09)

• Driving forklift
• Handle coils storage
• Operating Gently crane.
• Participating in controlling SHE rules
• Locating coils for production processing
• Operating the coil Preparation station
• Operating machine on the coil entry side

Metallurgical Lab Assistant - Hulamin Operations - Pietermaritzburg, South Africa

(2000-02 - 2000-09)

• Preparing the sample to evaluation and identify the defects.
• Evaluating the sample through the use of microscope
• Analysing the results and make the recommendations.
• Identifying the kinds of defect found on the specimen / samples.
• Analyse the quality of PODFA samples before production operations.

International Trade Diploma in Export and Import - Export and Import - International Trade Institute of Southern Africa (TRISA) (2022-02 - 2022-11)

Diploma in International Trade Export - Export - International Trade Institute of Southern Africa (2007-02 - 2022-11)

Diploma in Marketing Management - Marketing Management - Msunduzi Technical College, Pietermaritzburg (1993-01 - 1995-12)

Matric - Georgetown High School, Pietermaritzburg, South Africa (1991-01 - 1991-12)