Cindy Magee

Experienced and adaptable office professional with strong organisational, communication, and management skills. Initiative-taking and motivated, excelling in deadline-driven environments. Enjoys collaborating with diverse individuals and thrives in dynamic settings. Confident in handling office, reception, and switchboard tasks while maintaining confidentiality and professionalism. Eager to contribute expertise and enthusiasm to a challenging work environment.

Professional Experience Summary – Cindy Magee

Office & Executive Support: Extensive experience as an Executive Personal Assistant at leading organisations (Absa Bank, AFFA Holdings, Bowman Ingredients, Specialised Exhibitions), supporting senior executives with diary management, travel coordination, meeting logistics, procurement, confidential correspondence, and stakeholder liaison.

Service & Client Management: As Service Consultant/Coordinator at Lead Laundry & Catering, managed service requests, coordinated technicians, maintained SAP/Praxedo records, handled quotations/invoicing, and ensured high customer satisfaction.

Property & Facilities Management: Worked in property administration and credit control (Haus Block Management, One Vision Investments, Sujean Property Investments), managing arrears, invoicing, contractor oversight, site inspections, compliance documentation, and estate management.

Reception & Switchboard: Strong background in front-line reception and switchboard roles (through Kelly Personnel placements and Vodacom Service Provider), skilled in client liaison, hosting, call handling, and office administration.

Project & Branch Setup: Successfully set up a Cape Town branch for Designer Pool Covers, overseeing premises, staff, technicians, schedules, and administration.

Customer Service & Liaison: Built long-term experience at Vodacom (12 years), progressing from Receptionist and Call Centre Agent to Executive Client Liaison Officer for the CEO/COO/MD, handling VIP client relations and escalations.

Key Skills & Strengths:

Executive and administrative support

Service coordination & customer relations

Property and facilities management

Reception, telephony & office management

Process improvement & troubleshooting

Stakeholder engagement across corporate, government, and community sectors

Bilingual (English & Afrikaans), adaptable, and highly organised

Education Summary

Professional Administrative Training – Boston City Campus & Business College, 2016–2017

Completed multiple short learning programmes in Office Administration, Reception, Secretarial Studies, Data Capturing, Customer Service, Call Centre Operations, and Executive Support.

TEFL & TEYL Certification – TEFL Universal, 2024

Completed a 60-Hour TEFL (Teaching English as a Foreign Language) and a 150-Hour TEYL (Teaching English to Young Learners).