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Cindy Mashampa

Cindy Mashampa

Obsessed about Customer service

Talent
Pretoria, City of Tshwane Metropolitan Municipality0Member since December 28, 2021
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About

Well-presented and professional.

Excellent communication skills, initiative and great team player.

Love new challenges that help me become the best in what I do.

Easy adaptable to new environments, people and surroundings.

Look forward to new opportunities that are presented to me.

Enjoy working with people and learning new things each day.

Work well within a team as well as individually.

I have been in the customer service industry for more than 10 years.

I started as a casual and over time got promoted to a mid senior position as a result of my ambition and drive about providing and being customer centred.

I am ambitious and driven, I love dealing with different challenges and constantly set goals for myself so I can have something to strive towards. I'm not comfortable settling in an environment where I can't grow and improve, I'm always looking for opportunities to do better and archive greatness.

Experience

  • Customer service centered, 
  • Problem solving,
  •  Team. Player 
  • Good communication
  • Merchandising
  • Stock control

Education

  • complete understanding of entire product offering.
  • Building and maintaining strong relationships with new and existing customers.
  • Understanding customer needs and connecting them to the right solutions.
  • Ensure That's all products are always well stocked and merchandised to the highest standard.
  • Assist customers by preparing quotations for current and future orders.
  • Following up efficiently and with customers on everything related to their outstanding orders and quotations.
  • Processing of customer payments at Point of Sale and taking accountability for cash desk

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