Clarelene Heyn
Enthusiastic and dependable young professional with hands-on administrative experience
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About
Enthusiastic and dependable young professional with hands-on administrative experience supporting operations at Windhoek International School. Fluent in English and proficient in Afrikaans, with strong communication skills, a professional and welcoming manner, and a proven ability to handle confidential information, manage records, and support staff and visitors. Trained in MS Word, Excel, and PowerPoint, with a keen interest in front-of-house and office administration, and committed to growing professionally in a receptionist or administrative role.
Experience
Archiving Casual at Windhoek International School (2025-07 – 2025-12)
- Sorted and filed physical documents into a structured archive system, ensuring efficient retrieval of records — a skill directly transferable to managing front-desk filing, mail, and courier logs.
- Labelled, boxed, and catalogued records for secure long-term storage and easy retrieval.
- Entered record details into digital tracking systems, ensuring accuracy and data integrity.
- Handled sensitive student and staff information with full confidentiality and professionalism, reflecting the discretion required when greeting visitors and managing front-desk enquiries.
- Maintained a clean and organised archive environment, adhering to established procedures.
- Liaised daily with administrative and finance staff in a busy school environment, demonstrating clear communication, reliability, and a positive, professional manner with all internal contacts.
Education
High School Equivalency (GED) in General Education Development – NQA (Namibia Qualifications Authority) (2025-03)
TEFL Level 5 Diploma in Teaching English as a Foreign Language – Coursera
TEFL Certificate — Teaching Young Learners in Teaching English as a Foreign Language – Coursera
