Clinton Bhana

Manage staff compliment of 426 including reception, traffic, control room and armed response Manage 6 Shift Managers and 18 Supervisors Conduct daily operations meetings with client (08h00)

Contract Manager (Waterfront) at Thorburn Security Solutions (2017-04 – Present)

• Manage staff compliment of 426 including reception, traffic, control room and armed response
• Manage 6 Shift Managers and 18 Supervisors
• Conduct daily operations meetings with client (08h00)
• Complete monthly operations report
• Compile training program in conjunction with on-site training manager
• Manage logistics which includes on site Logistician
• Deliver cost effective service eg. Overtime control, petty cash expenditure, etc.
• Fleet management and route planning of 2 bakkies and 5 motorbikes
• Control wage run through daily clocking, capturing and processing of hours.
• Manage People Resource Planning system (PRP)
• Conduct daily parades to inspect uniform and equipment compliance.
• Attend monthly meetings for destitute and homeless persons supported by Waterfront
• Drive internal development programs. More than 35 staff promoted since appointment
• Manage on-site administration clerk
• Edit all control room reports to gauge compliance set by client (CHASE)
• Conduct after hour blitzes officers and management
• Chair Employee Representative Committee Meetings
• Chair all disciplinary hearing on site
• Manage parking and clamping fines money as issued on site

Branch Manager Security/ Operations Manager Cleaning at Trident Security Solutions (2014-03 – 2017-02)

• Manage guarding compliment of 378
• Manage Operations Manager and 3 Area Managers
• Conduct presentations for new business
• Conduct site assessments including health and safety i.e risk assessments
• Ensure operational budgets are observed and improved upon
• Fleet management and route planning
• Co-ordinate wage run and manage pay queries
• Ensure monthly service assessments are completed and approved
• Conduct daily,weekly and monthly client meetings including scorecards with 16 Woolworths stores
• Conduct performance assessments and succession planning
• Ensure financial parity with regards to administration
• Ensure operational efficiency of control room which included 3 control room commanders
• Conduct after hour blitzes on client premises and thereby gauge effect of security standards
• Ensure all equipment like radios, patrol systems, batons, handcuffs, etc are functional and correctly allocated.
• Conflict management between client and managers(mediator)
• Implement deep cleaning on client premises
• Supply cleaning chemicals to clients
• Conduct inspections on premises and submit recommendations accordingly (included Clicks HO)

Aviation Manager (CIA) and Contract Manager (Woolworths) at G4S Security Solutions (2012-06 – 2013-06)

• Manage guarding compliment of 298
• Task 3 Duty Managers
• Comply with NKP security protocol
• Conduct site assessments
• Engage union officials and representatives
• Manage 2 salaries and wage clerks
• Co-ordinate wage run and manage pay queries
• Avert strikes (two were averted)
• Manage training of guards within stringent parameters of aviation
• Conduct disciplinary hearings
• Ensure financial parity with regards to administration
• Manage fleet with regards to costs and driving
• Supply AVESEC with weekly and monthly reports
• Ensure all equipment is available and properly managed
• Streamline day to day operations from an efficiency perspective
• Attend daily parades and ensure posting is complete and accurate

General Manager at Legend Clutch and Brake Engineering Service Centre (Present)

• Capturing Orders
• Compiling Quotations
• Compiling Invoices
• Debtors Control
• Creditors Control
• Human Resource Functions (Complete)
• Stock Control
• General Administration

Security and Maintenance Manager at Edgars Cavendish Square (Edcon Group) (2004-04 – 2010-01)

• Compile stock loss action plan
• Manage CCTV room, staff and SLA.
• Manage all maintenance requirements including third party associates.
• Manage cleaning contract and SLA
• Manage fitting room staff and security
• Implement occupational health and safety policies and procedures in store/centre.
• Co-ordinate safety and evacuation processes with centre security
• Attend Police forum meetings with relation to centre and district security
• Conduct internal investigations relating to theft
• Liaise with law enforcement agencies regarding arrests and investigations
• Complete hazard counts weekly
• Manage security guarding contractor and SLA
• Conduct training with incoming staff and contractors
• Customer service centre relations
• Complete entire stock taking preparation and process
• Maintain sound tenant relations

Picking room security officer at Namibian Minerals Corporation (2000-03 – 2003-11)

• Screen all boarding staff, suppliers and visitors via x-ray machine
• Monitor production processes insofar as security protocol is concerned
• Manage picking room staff and secure diamonds recovered from concentrate
• Administer diamond register and present it to Namibian Minerals Authority
• Co-ordinate covert transportation of diamonds
• Quay security duties including access control
• Impart security procedures to nationals all over the world and thereby understanding global employment relationship patterns

Area Manager at Calleurd Security Services (1998-06 – 2000-02)

Started as training instructor and was promoted to area manager following Regional Manager's recommendation due to high calibre guards coming out of my training centre.

• Compile site security assessments for prospective clients
• Compile security profiles which is site specific
• Allocate suitable staff for sites
• Compile duty rosters
• Ensure uniform and equipment compliance
• Manage inspectors
• Manage CCTV room and staff
• Manage company vehicles
• Conduct client meetings
• Conduct disciplinary hearings
• Conduct site inspections including after hour hits.
• Conduct internal investigations

Field Manager at Capital Outsourcing Group (1996-12 – 1998-05)

• Supply clients with contract staff (180 Staff in total)
• Administer time sheets and ensure remuneration accuracy
• Conduct site inspections
• Complete duty rosters
• Conduct performance appraisals
• Conduct disciplinary hearings
• Comply with temporary employment legislation
• Conduct client meetings
• Fleet management
• Interview candidates suitable to client needs

Security Manager at Coin Security Group (1993-04 – 1996-09)

• Recruit staff
• Conduct site assessments
• Compile site job descriptions
• Conduct client meetings
• Ensure uniform and equipment compliance
• Drove Assets in Transit Vehicles
• Alarm Installations
• Managed Worcester Branch
• Conducted disciplinary hearings
• Internal investigation processes
• Fleet management
• Manage posting of guards
• Attend daily parades
• Manage inspectors

Matric – Portland Senior Secondary School (1989)

National Diploma in Management (NDM111) – Peninsula Technikon (1990 – 1992)