Contract Manager (Waterfront) at Thorburn Security Solutions (2017-04 – Present)
- Manage staff compliment of 426 including reception, traffic, control room and armed response
- Manage 6 Shift Managers and 18 Supervisors
- Conduct daily operations meetings with client (08h00)
- Complete monthly operations report
- Compile training program in conjunction with on-site training manager
- Manage logistics which includes on site Logistician
- Deliver cost effective service eg. Overtime control, petty cash expenditure, etc.
- Fleet management and route planning of 2 bakkies and 5 motorbikes
- Control wage run through daily clocking, capturing and processing of hours.
- Manage People Resource Planning system (PRP)
- Conduct daily parades to inspect uniform and equipment compliance.
- Attend monthly meetings for destitute and homeless persons supported by Waterfront
- Drive internal development programs. More than 35 staff promoted since appointment
- Manage on-site administration clerk
- Edit all control room reports to gauge compliance set by client (CHASE)
- Conduct after hour blitzes officers and management
- Chair Employee Representative Committee Meetings
- Chair all disciplinary hearing on site
- Manage parking and clamping fines money as issued on site
Branch Manager Security/ Operations Manager Cleaning at Trident Security Solutions (2014-03 – 2017-02)
- Manage guarding compliment of 378
- Manage Operations Manager and 3 Area Managers
- Conduct presentations for new business
- Conduct site assessments including health and safety i.e risk assessments
- Ensure operational budgets are observed and improved upon
- Fleet management and route planning
- Co-ordinate wage run and manage pay queries
- Ensure monthly service assessments are completed and approved
- Conduct daily,weekly and monthly client meetings including scorecards with 16 Woolworths stores
- Conduct performance assessments and succession planning
- Ensure financial parity with regards to administration
- Ensure operational efficiency of control room which included 3 control room commanders
- Conduct after hour blitzes on client premises and thereby gauge effect of security standards
- Ensure all equipment like radios, patrol systems, batons, handcuffs, etc are functional and correctly allocated.
- Conflict management between client and managers(mediator)
- Implement deep cleaning on client premises
- Supply cleaning chemicals to clients
- Conduct inspections on premises and submit recommendations accordingly (included Clicks HO)
Aviation Manager (CIA) and Contract Manager (Woolworths) at G4S Security Solutions (2012-06 – 2013-06)
- Manage guarding compliment of 298
- Task 3 Duty Managers
- Comply with NKP security protocol
- Conduct site assessments
- Engage union officials and representatives
- Manage 2 salaries and wage clerks
- Co-ordinate wage run and manage pay queries
- Avert strikes (two were averted)
- Manage training of guards within stringent parameters of aviation
- Conduct disciplinary hearings
- Ensure financial parity with regards to administration
- Manage fleet with regards to costs and driving
- Supply AVESEC with weekly and monthly reports
- Ensure all equipment is available and properly managed
- Streamline day to day operations from an efficiency perspective
- Attend daily parades and ensure posting is complete and accurate
General Manager at Legend Clutch and Brake Engineering Service Centre (Present)
- Capturing Orders
- Compiling Quotations
- Compiling Invoices
- Debtors Control
- Creditors Control
- Human Resource Functions (Complete)
- Stock Control
- General Administration
Security and Maintenance Manager at Edgars Cavendish Square (Edcon Group) (2004-04 – 2010-01)
- Compile stock loss action plan
- Manage CCTV room, staff and SLA.
- Manage all maintenance requirements including third party associates.
- Manage cleaning contract and SLA
- Manage fitting room staff and security
- Implement occupational health and safety policies and procedures in store/centre.
- Co-ordinate safety and evacuation processes with centre security
- Attend Police forum meetings with relation to centre and district security
- Conduct internal investigations relating to theft
- Liaise with law enforcement agencies regarding arrests and investigations
- Complete hazard counts weekly
- Manage security guarding contractor and SLA
- Conduct training with incoming staff and contractors
- Customer service centre relations
- Complete entire stock taking preparation and process
- Maintain sound tenant relations
Picking room security officer at Namibian Minerals Corporation (2000-03 – 2003-11)
- Screen all boarding staff, suppliers and visitors via x-ray machine
- Monitor production processes insofar as security protocol is concerned
- Manage picking room staff and secure diamonds recovered from concentrate
- Administer diamond register and present it to Namibian Minerals Authority
- Co-ordinate covert transportation of diamonds
- Quay security duties including access control
- Impart security procedures to nationals all over the world and thereby understanding global employment relationship patterns
Area Manager at Calleurd Security Services (1998-06 – 2000-02)
Started as training instructor and was promoted to area manager following Regional Manager's recommendation due to high calibre guards coming out of my training centre.
- Compile site security assessments for prospective clients
- Compile security profiles which is site specific
- Allocate suitable staff for sites
- Compile duty rosters
- Ensure uniform and equipment compliance
- Manage inspectors
- Manage CCTV room and staff
- Manage company vehicles
- Conduct client meetings
- Conduct disciplinary hearings
- Conduct site inspections including after hour hits.
- Conduct internal investigations
Field Manager at Capital Outsourcing Group (1996-12 – 1998-05)
- Supply clients with contract staff (180 Staff in total)
- Administer time sheets and ensure remuneration accuracy
- Conduct site inspections
- Complete duty rosters
- Conduct performance appraisals
- Conduct disciplinary hearings
- Comply with temporary employment legislation
- Conduct client meetings
- Fleet management
- Interview candidates suitable to client needs
Security Manager at Coin Security Group (1993-04 – 1996-09)
- Recruit staff
- Conduct site assessments
- Compile site job descriptions
- Conduct client meetings
- Ensure uniform and equipment compliance
- Drove Assets in Transit Vehicles
- Alarm Installations
- Managed Worcester Branch
- Conducted disciplinary hearings
- Internal investigation processes
- Fleet management
- Manage posting of guards
- Attend daily parades
- Manage inspectors
