Coliwe Musarapasi

Dedicated and highly motivated Housekeeping Professional with over three years of experience delivering exceptional housekeeping services within hospitality, guest accommodation and commercial environments. Experienced in maintaining impeccable cleanliness standards, servicing guest rooms, preparing accommodation for arrivals, deep cleaning, linen management and ensuring exceptional guest satisfaction through professional and personalised service. Recognised for maintaining immaculate accommodation, working efficiently in fast-paced environments and consistently exceeding cleanliness and presentation standards.

Demonstrates excellent attention to detail, strong organisational skills and the ability to work independently while maintaining productivity and quality under pressure. Committed to creating welcoming, hygienic and comfortable environments where guests enjoy an outstanding hospitality experience. Physically fit, adaptable and enthusiastic about joining an international cruise line, contributing to exceptional guest experiences while maintaining the highest housekeeping and sanitation standards onboard.

Housekeeping Room Attendant at SweepSouth (2022-10 – Present)

Provide professional housekeeping services across hospitality accommodation and guest residences, ensuring every room is maintained to exceptional cleanliness, hygiene and presentation standards while delivering outstanding customer service.

• Service guest accommodation by cleaning, refreshing and preparing bedrooms, bathrooms, kitchens and living spaces to the highest hospitality standards.
• Make beds using professional presentation standards, replace bed linen and towels, and ensure every accommodation is fully prepared for guest occupancy.
• Clean and sanitise bathrooms by thoroughly washing toilets, showers, bathtubs, mirrors, sinks, chrome fittings, tiles, walls and flooring to maintain exceptional hygiene standards.
• Vacuum carpets, mop hard flooring, dust furniture, polish surfaces and disinfect frequently touched areas to maintain immaculate guest accommodation.
• Replenish guest amenities, toiletries and hospitality supplies, ensuring accommodation remains fully stocked and professionally presented.
• Carry out scheduled deep cleaning of guest accommodation, including wardrobes, cupboards, shelving, furniture, appliances, windows and difficult-to-access areas.
• Remove rubbish, used linen and waste materials while maintaining clean and organised housekeeping service areas throughout every shift.
• Safely operate professional housekeeping equipment and use cleaning chemicals in accordance with workplace health and safety procedures.
• Maintain housekeeping supplies, equipment and storage areas in a clean, organised and operational condition at all times.
• Inspect accommodation for maintenance defects, damaged fixtures or safety hazards and report findings promptly for corrective action.
• Protect guest privacy by maintaining confidentiality, professionalism and respect while servicing occupied accommodation.
• Deliver friendly, courteous and personalised customer service, responding promptly to guest requests and ensuring complete satisfaction.
• Complete daily housekeeping assignments efficiently while maintaining exceptional quality, productivity and attention to detail.
• Adapt quickly to changing workloads and priorities while consistently maintaining high housekeeping standards.

Public Area Attendant at Xternal Shine (2019-06 – 2022-02)

Maintained exceptional cleanliness and presentation throughout public facilities while supporting daily operational activities and delivering outstanding customer service within a busy working environment.

• Maintained outstanding cleanliness throughout reception areas, offices, corridors, meeting rooms, communal facilities and public washrooms.
• Performed routine floor care, vacuuming, mopping, dusting, polishing and surface sanitisation to maintain a clean and welcoming environment.
• Cleaned and sanitised high-traffic public areas while ensuring compliance with workplace hygiene and safety standards.
• Assisted with preparing hospitality areas for meetings, visitors and management functions.
• Delivered professional customer service by assisting visitors and responding promptly to requests and enquiries.
• Monitored facilities for maintenance concerns and safety hazards, reporting issues promptly to management.
• Managed waste disposal and maintained clean service and storage areas throughout each working day.
• Supported multiple departments to ensure smooth operational flow and consistently high presentation standards.
• Worked efficiently within a fast-paced environment while maintaining productivity and attention to detail.
• Demonstrated flexibility by assisting with additional operational duties whenever required.

High School Certificate – Beverly Hills College (2014)