Collin Ramarothole

Dynamic and motivated Digital Marketing student with a genuine passion for the automotive industry and a drive to deliver exceptional customer experiences. Backed by hands-on experience in retail and administration, I bring strong interpersonal skills, a customer-first mindset, and the ability to build rapport quickly and effectively. My marketing background gives me a unique edge understanding buyer behaviour, identifying customer needs, and communicating value in a compelling way.

I am eager to channel my energy, creativity, and analytical thinking into helping customers find the right vehicle while contributing to sales targets and team success.

Data Administration at SAMHS (2021-01 – 2022-12)

• Ensure databases are secure, efficient, and updated regularly & Input data accurately and verify its integrity.
• Office Maintenance Coordination: Ensure the office is clean, organised, and well-maintained, coordinating with vendors as necessary.
• Supporting Staff: Assist colleagues with administrative tasks, ensuring smooth office operations.
• Meeting Coordination: Prepare meeting rooms, organise refreshments, and handle audio/visual equipment setup.
• Facilitated workshops and training sessions for client teams, ensuring successful adoption of new strategies.
• Draft, review, and send emails, letters, and other official communications.

Technical Sales Assistant at Cape Union Mart (2018-01 – 2020-12)

• Assisting Sales Team: Support the sales team by preparing proposals, quotes, and product presentations.
• Product Knowledge: Maintain a deep understanding of the company's products or services to answer technical queries from customers.
• Customer Interaction: Respond to inquiries from customers, providing product information, technical specifications, and assistance.
• Processing Orders: Manage and process customer orders, ensuring accuracy and timely delivery.

Underwriting at MI Admin (Miway Insurance) (2017-01 – 2018-12)

• Risk Assessment: Evaluate the risk associated with insuring various individuals or businesses by analyzing applications and supporting documentation.
• Policy Review and Approval: Review insurance applications and determine whether to approve, modify, or deny coverage.
• Client Communication: Communicate policy terms, coverage limits, and any necessary changes to clients or brokers.
• Adjusting Underwriting Guidelines: Review and update underwriting guidelines and criteria based on changes in the market, legal landscape, or company strategy.

Sales Associate at Hennes & Mauritz (H&M) (2013-01 – 2017-12)

• Customer Assistance: Greet and assist customers, answer questions, and provide product information to enhance the shopping experience.
• Sales Transactions: Operate the cash register, process sales, handle returns, and provide accurate change.
• Product Merchandising: Organise, stock, and display merchandise according to store standards to attract customers.
• Inventory Management: Monitor stock levels, report low inventory, and help with restocking shelves as needed.
• Maintaining Store Cleanliness: Ensure the sales floor, fitting rooms, and checkout areas are clean, organised, and visually appealing.
• Meeting Sales Targets: Work to achieve personal and store sales goals, often through upselling and cross-selling products.
• Product Knowledge: Stay informed about the latest products, promotions, and store policies to effectively assist customers.
• Handling Customer Complaints: Address customer concerns or complaints and escalate issues to a supervisor when necessary.
• Assisting in Visual Displays: Help with setting up or changing store window displays or promotional setups.

Bcom in Digital Marketing – Mancosa (2023-01)

Matric Certificate – Louw Wepener Combined School (2011-11)