Constance Maheme

Motivated Legal Assistance Graduate seeking a Corporate/Commercial Law Internship. 3 years' retail experience built my skills in research, accurate record-keeping, client communication, and working under pressure. Keen to support with legal research, document drafting, and case file management.

Sales Retail Consultant - Sexy Socks (Pty) Ltd

(2024-01 - 2026-12)

• Case Management & Client Care: Logged, tracked, and resolved customer cases/disputes professionally while maintaining confidentiality under pressure
• Admin & Records: Managed high-volume data entry and records with accuracy using POS/system software
• Compliance & Problem Solving: Investigated discrepancies, followed strict compliance procedures, and liaised with internal teams to resolve issues
• Communication: Advised clients on timelines/expectations and ensured service recovery to maintain satisfaction

Beauty Consultant - Avroy Shlain

(2023-01 - 2024-12)

• Client Communication & Case Management: Provided 1-on-1 consultations via phone, email, WhatsApp, and in-person; logged and tracked client cases/orders accurately in CRM systems
• Records & Compliance: Investigated delivery issues, followed escalation procedures, and maintained detailed documentation for service recovery
• Admin & Liaison: Liaised with admin/operations teams to resolve queries and provide real-time updates to clients and internal stakeholders
• Professionalism Under Pressure: Met service targets while maintaining confidentiality, accuracy, and high client satisfaction standards

National Diploma - Legal Assistance - Vaal University of Technology (2019-01 - 2023-12)