Relationship and trust is what builds a business
Send a job offer directly to this candidate
Service orientated. Passionate about people and driven.
Goal driven, analytical and dedicated TSM with 15+ years’ experience in sales data analysis and direct marketing that not only optimises sales but also increases customer satisfaction.
Adept and creative problem solver with strong communication skills, I spearhead conflict management with a service mentality and strong customer relation capabilities. Aiming to increase productivity through process optimization using continuous improvement methodologies combined with optimal planning/prioritising techniques. Boasting strong logistics and supply-chain coordination skills, I juggle multiple priorities through cross-functional stakeholder management to ensure market expansion and excellent customer experience.
As a resilient individual with an exceptionally reliable work ethic, I aim towards successful completion of challenges in fast-paced environments.
Day to day meeting of Sales targets in territory, whilst maintaining customer satisfaction by ensuring services and deliveries are met according to SLAs on a continuous basis. Utilising resources effectively to resolve and reduce client complaints/queries throughout the order management process. Effective communication to stakeholders and customers with regards to stock levels and order tracking daily.
Strategic planning on territorial customer base appointments daily, weekly and monthly in order to meet required KPIs and sales objectives. Accurately report monthly sales targets and new business successfully achieved and/or new markets penetrated. Delegating tasks to relevant departments to achieve optimal supply chain success.
Share best practice initiatives through collaboration and team engagement in order to improve efficiency in the field. Continual self-development and personal improvement on product knowledge with in-house online training courses. Continuous feedback to Regional Sales Manager on personally developed sales strategies and innovations and the growth result in the market.
Daily dynamic interfacing with clients in terms of product specification training. Key account management on specific wholesalers with regards to promotional sales bookings, combined with new product listings and negotiating discounted logistical fees. Continually and effectively mentoring and coaching new sales representatives.
Comprehensive data analysis of area sales and competitors to ensure correct targeting of customers
