Crushanda Abrahams Abrahams

Experienced administration, procurement, customer service, and clerical professional with over 15 years of diverse experience across the public and private sectors. Proven expertise in office administration, records management, data capturing, procurement, supplier coordination, inventory management, debtors, invoice processing, and customer service. Experienced in supporting management, coordinating schedules, maintaining accurate records, preparing reports, handling enquiries, and managing confidential information.

Strong systems knowledge, including Microsoft Office, SAP, QuickBooks, and Syspro. Demonstrates excellent organizational, communication, problem-solving, and multitasking abilities, with a proven track record of maintaining efficient administrative processes and delivering reliable support in fast-paced environments.

SENIOR CLERK, MATRIX OFFICE – CITY HEALTH at CITY OF CAPE TOWN (2026-02 – 2026-05)

3-month contract

• Provided administrative and front-office support at a Substance Abuse Treatment Centre.
• Handled incoming calls from potential patients and referral sources, scheduled appointments, and provided referrals where appropriate.
• Conducted evaluations of potential patients and prepared summaries; completed admission forms and Addiction Severity Index (ASI) documentation as required.
• Received and distributed mail, assisted with stationery ordering, typed minutes, and maintained accurate and accessible filing systems.
• Maintained confidentiality of client information and assisted with case management and routine clinical support duties.
• Captured patient information on PREHMIS and PREHMISPAS systems and maintained electronic client registers.
• Managed incoming client calls when therapists were unavailable and performed daily drug testing on clients.

CLERK, SPATIAL PLANNING & ENVIRONMENT – DEVELOPMENT MANAGEMENT at CITY OF CAPE TOWN (2024-10 – 2025-01)

4-month contract

• Provided office administration and project administration support.
• Maintained and updated inventory records.
• Consolidated information and performed data capturing and information monitoring.
• Managed records and maintained accurate documentation.
• Prepared and delivered weekly presentations relating to assets and education, training and development.

CLERK, ENERGY DIRECTORATE at CITY OF CAPE TOWN (2024-07 – 2024-08)

1-month contract

• Educated Grades 3–7 learners and communities in informal settlements on electricity safety and responsible electricity usage.
• Raised awareness of the risks associated with cable theft and electricity theft.
• Prepared and submitted weekly and monthly reports on programme progress and impact.

RECEPTIONIST / ADMINISTRATION CLERK (DEBTORS) at ATL ENGINEERING CC & MULTI SOLUTIONS (2023-11 – 2024-05)

• Managed reception, incoming calls, customer and supplier enquiries, and general office administration.
• Prepared job cards and costing cards and maintained leave and job boards.
• Managed site safety files, credit applications, leave and sick leave documentation, and various registers.
• Coordinated deliveries and collections with couriers and ensured parts were delivered to customers.
• Managed store stocktakes and updated monthly overtime records.
• Compiled meeting minutes and facilitated communication between staff and management.
• Managed procurement processes and ensured relevant documentation was complete, maintained, and filed.
• Managed debtor queries, followed up outstanding payments, reconciled client statements, and monitored credit customers.
• Captured invoices, matched supplier invoices to relevant orders and proof of delivery (PODs), and completed supplier credit applications.

BUYER at MOTORHOME-WORLD (2022-03 – 2023-11)

• Researched, selected, and purchased quality products and materials.
• Built supplier relationships and negotiated prices, quantities, and delivery timescales.
• Processed requisitions and provided management with order status updates.
• Managed stock levels by updating inventory records and ensuring product availability.

WARD CLERK / ASSISTANT at CITY OF CAPE TOWN (2021-03 – 2021-10)

• Provided clerical and administrative support to the Ward Councillor and office.
• Used Microsoft Office applications for administrative tasks.
• Captured and extracted information on SAP, including timesheets and service requests.
• Handled enquiries and complaints and prioritised matters for the Ward Councillor and public.
• Communicated with the Ward Councillor to schedule priorities and coordinate activities.

EPWP STUDENT, LEVEL 2 at CITY OF CAPE TOWN (2019-08 – 2021-01)

18-month internship

• Captured jobseekers' applications and assisted with administrative functions.
• Supported the Secretary, Sub Council Senior Clerk, and AO with various administrative duties.
• Recorded meeting minutes and prepared agendas.

SENIOR ADMINISTRATION CLERK at DEPARTMENT OF JUSTICE AND CONSTITUTIONAL DEVELOPMENT (2007-05 – 2017-09)

• Captured court cases on the database and issued warrants of arrest.
• Provided administrative support to the Senior Prosecutor and Regional Court Magistrate.
• Managed the signing and capturing of bail receipts and maintained daily and monthly statistics.

Certificate: Management Assistant N4–N6 in Office Practice, Communication, Information Processing, Computer Practice – West Coast College

Management Assistant N4 in Office Practice, Communication, Information Processing, Computer Practice – West Coast College

Management Assistant N5 in Office Practice, Communication, Information Processing, Computer Practice – West Coast College

Management Assistant N6 in Office Practice, Communication, Information Processing, Computer Practice – West Coast College

Matric – Proteus Senior Secondary School (2001)