Curt Jean-Pierre

Senior insurance and automotive assessment professional with 20+ years of experience across motor claims assessment, vehicle damage evaluation, repair-cost validation, claims moderation, estimating, quality assurance and stakeholder management. Strong technical expertise in Audatex, repair methodology, high-value and complex claims, cost control, compliance and dispute resolution. Experienced in making sound repair-versus-settlement decisions, validating estimates, managing delegated authority and coaching assessors.

Brings a practical repair-industry background combined with insurer-side claims and moderation experience.

Senior Assessor - Naked Insurance

(2023-09)

• Conduct comprehensive assessments of accident-damaged vehicles and determine repair viability.
• Review and validate Audatex estimates for accuracy, repair methodology and cost effectiveness.
• Approve repair costs and settlement quantum within delegated authority limits.
• Ensure claims comply with policy wording, underwriting requirements and applicable standards.
• Investigate disputed claims and provide technical guidance to clients and stakeholders.
• Monitor repair quality and support consistent, accurate claims outcomes.
• Mentor and develop claims personnel through technical coaching and guidance.
• Contribute to quality-assurance initiatives and manage end-to-end assessment processes against service levels.

Desktop Motor Claims Moderator - Old Mutual Insure

(2018-01 - 2023-08)

• Moderated motor claims for consistency, accuracy and adherence to underwriting guidelines.
• Validated high-value and complex claims before settlement and controlled repair-cost variances.
• Managed assessor productivity, performance and claim-quality standards.
• Conducted quality reviews and coaching interventions for motor assessors.
• Investigated and resolved escalated broker and Approved Body Repairer complaints.
• Provided technical guidance on claim outcomes, estimating standards and repair methodologies.
• Supported first-time-right assessment practices and service-level performance.

Senior Estimator - Sanrose Autobody

(2015-01 - 2017-12)

• Prepared detailed repair estimates using vehicle damage assessment methodologies.
• Coordinated repair authorisations and supplementary approvals.
• Accurately captured and costed accident-related damage and supported repair-cost approvals.
• Managed customer communication throughout the repair lifecycle.

Senior Estimator - SMH Paint Technics

(2013-01 - 2015-12)

• Conducted detailed vehicle assessments and prepared repair estimates.
• Managed supplementary repair authorisations and verified accident-related damage.
• Assisted with repair-budget management and approvals while maintaining customer service.

Senior Estimator - Imperial Danmar Auto

(2010-01 - 2013-12)

• Accurate quoting, repair assessments, client engagement and cost approvals.

Estimator - Carello Auto Body / Sanrose Auto Body

(2008-01 - 2010-12)

• Vehicle assessments, authorisation management and quality control.

Senior Field Motor Assessor - Telesure Group Services

(2005-01 - 2008-12)

• Claims assessment, vehicle inspections, claimant support and settlement accuracy.

Oceanic Air Traffic Controller - ATNS

(2001-01 - 2005-12)

• Air traffic control, navigation support, flight safety and emergency coordination.

Studies - Chemical Engineering - University of Durban-Westville

Matric - Parkhill Secondary School