Cynthia Malange

Experienced financial services and administration professional with over 8 years of combined experience in financial advisory, procurement administration, and human resources administration. Possesses more than 4 years' experience as an Old Mutual Financial Adviser, providing tailored financial solutions, conducting client needs assessments, building client relationships, and achieving sales targets. Further experienced in procurement administration and HR administration, with strong skills in record management, compliance, documentation, and customer service.

A results-driven professional with proven ability to understand client needs, explain financial products, provide excellent service, and maintain accurate administrative processes. Skilled in relationship management, sales, problem-solving, and working in regulated environments. Seeking to contribute financial services expertise and customer-focused skills to Woolworths Financial Services as a Junior Product Consultant.

Financial Adviser - Old Mutual

(2021-08)

• Provided professional financial advice and solutions based on client needs and financial goals.
• Conducted financial assessments and analysed client information to recommend suitable products and services.
• Maintained accurate client records and ensured compliance with regulatory requirements.
• Prepared financial reports, documentation, and client presentations.
• Managed confidential financial information with professionalism and discretion.
• Built strong client relationships through effective communication and ongoing support.
• Monitored financial transactions and ensured accuracy of documentation.
• Assisted clients with understanding financial products, benefits, and policy requirements.
• Top academy supporter single premium investment
• Branch champion 2022 & 2023
• Successfully managed a diverse client portfolio.
• Developed strong client relationship management skills through financial advisory experience.

Procurement Administrator - Department of Water Affairs

(2008-10 - 2010-11)

Contract position

• Managed procurement administration using SAP in line with SCM policies.
• Processed purchase requisitions, purchase orders, and supplier quotations.
• Coordinated procurement activities and liaised with suppliers to ensure timely delivery.
• Maintained accurate procurement records and supported audit compliance.
• Ensured compliance with SCM policies, PFMA requirements, and financial controls.
• Resolved supplier queries and prepared procurement reports.
• Successfully completed SAP training sponsored by department of water Affairs Basic Navigation SAP/3, Purchase Process MM/PU, Invoicing Process MM/INV and Issue/Receipting MM/IR

HR Administrator / HR Assistant - Department of Roads and Transport

(2004-09 - 2005-09)

Internship

• Assisted with district payroll preparation, ensuring accuracy and compliance.
• Captured overtime, Subsistence & Travel (S&T), leave transactions, and stop orders on the Persal system.
• Registered overtime and S&T claims in the Commitment Register for budget control.
• Verified payroll documentation and maintained accurate payroll and employee records.
• Responded to payroll-related queries and supported month-end payroll processing.
• Maintained confidential payroll, HR, and financial records, ensuring audit compliance.
• Collaborated with HR, Finance, and line managers to ensure timely and accurate payroll processing.
• Maintained high levels of payroll accuracy through careful verification of payroll transactions.
• Contributed to timely payroll processing by ensuring overtime, S&T claims, and stop orders were captured before payroll deadlines.
• Improved document organisation by maintaining accurate filing systems for payroll and financial records, supporting audit readiness and compliance.

HR Administrator / HR Assistant - Department of Public Works

(2001-06 - 2001-07)

Experiential Training

• Audited employee leave files to ensure accuracy and compliance with HR policies.
• Captured and processed leave transactions on the Persal system.
• Filed, sorted, and maintained employee leave records and HR documentation.
• Assisted in the Salary Section with payroll and remuneration administration.
• Processed Z102 forms for pension fund withdrawals.
• Participated in HR meetings and provided administrative support.

National Diploma - Human Resources Management - Tshwane University of Technology (2010)

Advanced Certificate - Microsoft Office - Stanford Business College (2005)

Grade 12 - Matric - Thohoyandou Secondary School (1996)