Dan-nagel

Results-driven retail operations and shopfloor coordination professional with 10+ years of experience improving store performance, leading teams, and maintaining high operational standards. Strong track record of increasing efficiency, reducing stock loss, and delivering excellent customer service.

Operations Controller / Shopfloor Coordinator - Woolworths

(2014-01)

• Led daily shopfloor operations, ensuring consistent achievement of sales and service targets
• Improved stock accuracy by implementing stricter controls and daily checks
• Supervised and coached team members, contributing to improved productivity and performance
• Maintained high merchandising standards, resulting in improved customer experience
• Reduced stock losses through better handling, monitoring, and accountability practices
• Resolved customer issues efficiently, strengthening customer satisfaction and loyalty

Meat Processor - Montagu Spar

(2009-01 - 2011-12)

• Consistently met production targets while maintaining high quality standards
• Ensured full compliance with hygiene and safety regulations
• Minimized waste through careful preparation and portion control

Porter / Barman - Avalon Springs

(2008-01 - 2009-12)

• Delivered high-quality guest service, contributing to positive customer experiences
• Managed bar stock efficiently, reducing shortages and overstocking
• Maintained cleanliness and organization in high-pressure environments

Montagu High School