Danny Kustanovich

Trust & Safety specialist with 6+ years protecting online communities through content moderation, fraud and scam detection, account investigations and policy enforcement. Reviewing +-180 profiles a day at 98% accuracy. Calm under pressure, sharp on detail, and experienced working remotely across time zones. Open to Trust & Safety, content moderation and fraud / risk roles — available immediately.

Trust & Safety Specialist at SB Online Dating Platform (2020-01 – 2026-12)

Front-line Trust & Safety for a high-traffic dating platform — protecting users from fraud, scams and abuse while keeping the community compliant with policy.

• Reviewed +-180 daily user profiles and user-generated content, enforcing community guidelines and removing prohibited, harmful or misleading material.
• Maintained 98% quality-assurance accuracy across moderation decisions and kept clean, auditable investigation records.
• Escalated high-risk cases — financial fraud, abuse, harassment and serious policy breaches — with clear, well-documented case notes.
• Partnered with internal teams to refine moderation workflows and close policy gaps.

Concept Store Manager at Vans, Gateway (2014-01 – 2020-12)

• Led daily operations and team performance for a flagship concept store, coaching staff to meet sales and service targets.
• Owned recruitment, training and performance management; controlled inventory and upheld customer-experience standards.

Marketing, Online Sales & Web Administrator at Iron Fist Clothing (2013-01 – 2013-12)

• Ran e-commerce operations and online customer support; maintained website content, product data and social-media campaigns.

Freelance Camera Operator at Freelance (2006-01 – 2012-12)

Commercial and event content production with film and production crews.

Sales Coordinator at New Deal Skates / Warrior Distribution (2001-01 – 2003-12)

Order processing, stock allocation and key-account support.

Business Studies – Centec College (1999-01 – 2001-12)

TEFL in Teaching English as a Foreign Language – Durban Language Centre (2004-01 – 2004-12)