Daryl Chetty

IT Managment

Talent

Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since 21 February 2023

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About

Astute IT expert with digital transformation project experience. I Offer budget and inventory management expertise to minimise costs and maximise performance. I Share knowledge of cloud services infrastructure and IT security to protect assets. Adaptable individual with passion for IT innovation. Demonstrates targeted troubleshooting and issues resolution skills. Collaborates with multi-disciplinary teams to share knowledge and achieve results. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high- visibility technical projects. Successful in technical support, inventory management and customer relationship development. Team Player all round. Adaptable IT Support with extensive experience providing first- class results. Meets job demands and deadlines through diligent work- ethic and dedication to quality. Time Management. Self motivated and managed.

Experience

Developed and implemented effective IT strategy to meet company infrastructure demands.
Closely managed department budgets and forecasts to optimise IT services against financial targets.
Produced comprehensive management reports across IT systems for continued analysis and evaluation.
Governed all levels of IT compliance, ensuring thorough data security and GDPR operations.
Integrated new business systems swiftly and accurately, building momentum for technical project opportunities.
Handled group cybersecurity, regularly reviewing and upgrading measures through bespoke improvement programmes.
Managed office phone lines and desktop phones, enabling high- performing conference and meeting room technologies.
Ensured IT licenses were consistently managed and updated for continued company compliance.
Delivered IT and Data services within agreed SLAs for full department compliance.
Coordinated resources to deliver excellent business and customer services.
Controlled data, reporting and technology for available, secure system use.

SKILLS

Service delivery
Service Desk management
Cybersecurity
Vendor management
Procurement
Project Management / Lifecycle • IT Support
Azure
Office 365 complete
IT Auditing
Writing Policies and Procedures • Software and Hardware support • Software fault diagnosing
Researched and implemented emerging technologies, hardware and software.
Deployed configuration and software using expertise in mobile device management.
Worked flexibly to meet out-of-hours IT coverage and disaster recovery.
Resolved Windows and MacOS issues through proactive Service Desk management.