Operations / Warehouse Manager - LBE Logistics
(2024-05 - 2026-04)
- Oversee end-to-end warehouse operations, ensuring efficient receiving, storage, and shipping while managing fleet logistics, route planning, and vehicle allocation.
- Supervise department managers and warehouse staff, driving productivity through mentorship, training, and the cultivation of a collaborative, safety-focused culture.
- Ensure full adherence to safety regulations by conducting regular inspections, managing risk, and implementing corrective actions to maintain a safe working environment.
- Analyze performance metrics to identify inefficiencies, implementing process improvements that optimize productivity, quality, and cost-effectiveness.
- Facilitate strong relationships with suppliers and customers, ensuring timely delivery and resolving service issues to maintain high satisfaction levels.
- Collaborate with internal departments to align logistics strategies with business goals, implementing industry best practices and innovative solutions.
Receiving Manager - OneDayOnly.co.za
(2022-03 - 2024-04)
- Led and managed the receiving team with a focus on accountability, ensuring workload was fairly distributed and priorities were clear. Overseeing the receipt of all incoming shipments and ensuring correct throughput of goods to the next stage.
- Maintained accurate stock records in the inventory system, ensuring counts aligned with physical items. Regularly tracked excess or incorrectly received stock and maintained accurate records for replacements.
- Inspected received stock to confirm it met visual and quality expectations, including variant checks aligned with website deals. Immediately reported damaged or incorrect items to Procurement.
- Identified opportunities to improve accuracy and speed within the receiving function. Tested and implemented process changes to streamline operations during peak periods.
- Communicated daily with Procurement regarding stock issues and process alignment.
Floor Manager - OneDayOnly.co.za
(2020-02 - 2022-03)
- Supervised daily warehouse floor activities from staging to dispatch, ensuring workflows were optimized to meet daily dispatch deadlines.
- Monitored staff KPIs regarding picking accuracy and packing speed, adjusting staffing levels in real-time to cover bottlenecks.
- Ensured all customer orders were processed within Service Level Agreements (SLAs), maintaining a focus on fulfillment speed.
- Enforced "Clean as You Go" policies to ensure a safe working environment and efficient floor movement.
Owner / Operations Manager - Timber Zone
(2009-02 - 2018-02)
- Managed the daily running of the company, overseeing operations, manufacturing, and installations.
- Managed all company financials up to "bookkeeper ready" stage, including invoicing, credit control, orders, and expenditure.
- Managed full HR function including Leave Control, Weekly Wages, NBC returns, COID, UIF, and Provident Fund administration. Conducted disciplinary procedures when required.
- Quoted existing and potential customers and submitted tenders for clients to secure new business.
- Oversaw manufacturing of products from supawood and chipboard. Programmed CNN machines and provided training on nesting, edge banding, and panel saws.
National Operations Manager - Airoadexpress
(2006-03 - 2009-01)
- Managed and oversaw the general daily running of 7 branches nationally, conducting regular site visits to ensure operational consistency.
- Directed route planning to ensure cost-effectiveness and improved turnaround times.
- Authorized all reconciliations and handled confidential documentation.
- Supported sales representatives and branch managers with sales and marketing. Negotiated rates with suppliers and quoted potential customers.
- Investigated Fuel Fraud, authorized overtime claims, and managed communication with all drivers and warehouse staff.
Operations Manager (Gauteng) - Airoadexpress
(2005-03 - 2006-02)
- Successfully opened and employed staff for 3 new country branches: Bloemfontein, Polokwane, and Nelspruit.
- Managed and oversaw all regional operations staff in Gauteng.
- Handled rate negotiations with suppliers, authorized reconciliations, and managed general office administration.
- Liaised with all drivers and warehouse staff to ensure smooth operations.
Operations Supervisor - Airoadexpress
(2003-03 - 2005-02)
- Oversaw the daily running of the warehouse, including the management of packages, vehicles, and staff.
- Managed the billing of Proof of Delivery (PODs) and general office administration.
- Assisted customers with queries and provided quotes to potential customers.
Customer Services & Freight Movement Clerk - Airoadexpress
(2001-03 - 2003-02)
- Managed dispatching, loading, and time management of vehicles.
- Handled customer service communication, billing of PODs, and document management.
Data Capturer - Airoadexpress
(2000-09 - 2001-02)
- Responsible for collecting and capturing waybills and PODs.
- Assisted with customer services, communication, billing, and document management.
Driver - Friction Products
(1999-11 - 2000-08)
- Employed as a driver delivering products and managing vehicle maintenance.
Shop Manager - Mega Movies
(1998-08 - 1999-08)
- Managed daily shop operations.
