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Desia Maswanganye

Desia Maswanganye

ADMINISTRATOR CUSTOMER CARE

Talent
MidrandMember since October 14, 2026
leadership skillsteam playerPlanning and organizingAbility to work under pressure and overcome challengescomputer skillscustomer services skillsproblem solving skillsCode 10
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leadership skillsteam playerPlanning and organizingAbility to work under pressure and overcome challengescomputer skills

About

End of Contract (6 months)

Experience

ADMINISTRATOR CUSTOMER CARE - SALVAGE MANAGEMENT AND DISPOSALS

(2022-01 - 2022-06)

End of Contract (6 months)

  • Improve vehicle TAT on SIB (Stock in Bond) by working with Suppliers in order to lower TAT
  • Ensure SIB (Stock in Bond) follow up's are below 50 by sending a list to all Suppliers on a weekly basis, making them aware of the vehicles over 60 days.
  • Establish and maintain healthy relations with internal and external customers
  • Assist suppliers, branches, clients and other departments within the company concerning SIB queries on a daily basis
  • Compile and report on SIB (Stock in Bond) Stats and send stats to suppliers as requested from Suppliers
  • Internal Customers
  • Inter- Departments and Branches (Operations)
  • External Stakeholders
  • Suppliers, Clients/Customers

ADMINISTRATION CLERK - SALVAGE MANAGEMENT AND DISPOSALS

(2021-06 - 2021-12)

End of Contract (6 months)

  • Ensuring that all registration documents for vehicles are accounted for recorded on Unify
  • Calling clients to collect registration docs on Unify
  • Completing a stock take at the end of the financial year on
  • Handle all tasks from other branches and dispatch Registration docs
  • Records all movements of Registration docs on unify
  • Attend to queries from supplier branches and clients registration docs
  • Prepare documentation for dealer stocking as per legal process requirements and get them ready to be submitted to license dept

DATA CAPTURING - TSEBA ACCOUNTING

(2020-01 - 2021-05)

End of Contract (1 year 5 Months)

  • Capturing Supplier on data base
  • Handle all task from other branches and dispatch Registration docs
  • Preparing daily weekly, monthly data base on different file system and retrieving client file

RECEPTIONST - PRIVATE CLINIC

(2019-01 - 2019-12)

End of Contract (1 year)

  • Opening patient files
  • Answering calls and respond to inquiries
  • Backing appointments
  • Greet patients and visitor professionally
  • Help patients complete necessary forms and documents

TEACHER ASSISTANT - MOTSWEDING PRIMARY SCHOOL

(2023-02 - 2023-07)

  • Supervising students during class and non classroom activities
  • Involving grading
  • Less on support : assist the lead teacher with lesson preparation, such as gathering Materials, setting up equipment and creating lesson plan
  • Administrative task: grade assignment , track student progress, document and record keeping, and assist with administrative task as needed

Education

Matric/ Grade 12 - Saulridge Secondary School (2014 - 2014)

Public Management N4, Public Management N5, Public Management N6 - Public Management - Tshwane North College (2025 - 2025)

Skills

ADMINISTRATOR CUSTOMER CARE

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