Desia Maswanganye
ADMINISTRATOR CUSTOMER CARE
Talent
MidrandMember since October 14, 2026
leadership skillsteam playerPlanning and organizingAbility to work under pressure and overcome challengescomputer skillscustomer services skillsproblem solving skillsCode 10
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leadership skillsteam playerPlanning and organizingAbility to work under pressure and overcome challengescomputer skills
About
End of Contract (6 months)
Experience
ADMINISTRATOR CUSTOMER CARE - SALVAGE MANAGEMENT AND DISPOSALS
(2022-01 - 2022-06)
End of Contract (6 months)
- Improve vehicle TAT on SIB (Stock in Bond) by working with Suppliers in order to lower TAT
- Ensure SIB (Stock in Bond) follow up's are below 50 by sending a list to all Suppliers on a weekly basis, making them aware of the vehicles over 60 days.
- Establish and maintain healthy relations with internal and external customers
- Assist suppliers, branches, clients and other departments within the company concerning SIB queries on a daily basis
- Compile and report on SIB (Stock in Bond) Stats and send stats to suppliers as requested from Suppliers
- Internal Customers
- Inter- Departments and Branches (Operations)
- External Stakeholders
- Suppliers, Clients/Customers
ADMINISTRATION CLERK - SALVAGE MANAGEMENT AND DISPOSALS
(2021-06 - 2021-12)
End of Contract (6 months)
- Ensuring that all registration documents for vehicles are accounted for recorded on Unify
- Calling clients to collect registration docs on Unify
- Completing a stock take at the end of the financial year on
- Handle all tasks from other branches and dispatch Registration docs
- Records all movements of Registration docs on unify
- Attend to queries from supplier branches and clients registration docs
- Prepare documentation for dealer stocking as per legal process requirements and get them ready to be submitted to license dept
DATA CAPTURING - TSEBA ACCOUNTING
(2020-01 - 2021-05)
End of Contract (1 year 5 Months)
- Capturing Supplier on data base
- Handle all task from other branches and dispatch Registration docs
- Preparing daily weekly, monthly data base on different file system and retrieving client file
RECEPTIONST - PRIVATE CLINIC
(2019-01 - 2019-12)
End of Contract (1 year)
- Opening patient files
- Answering calls and respond to inquiries
- Backing appointments
- Greet patients and visitor professionally
- Help patients complete necessary forms and documents
TEACHER ASSISTANT - MOTSWEDING PRIMARY SCHOOL
(2023-02 - 2023-07)
- Supervising students during class and non classroom activities
- Involving grading
- Less on support : assist the lead teacher with lesson preparation, such as gathering Materials, setting up equipment and creating lesson plan
- Administrative task: grade assignment , track student progress, document and record keeping, and assist with administrative task as needed
Education
Matric/ Grade 12 - Saulridge Secondary School (2014 - 2014)
Public Management N4, Public Management N5, Public Management N6 - Public Management - Tshwane North College (2025 - 2025)
Skills
ADMINISTRATOR CUSTOMER CARE


