Desiré Joffe

Senior Project Leader with 12+ years' experience delivering IT, data, and infrastructure projects across global and local environments. Recognised for transforming complexity into clarity, driving operational efficiency, and ensuring governance, risk foresight, and executive alignment. My career spans automotive, hospitality, casinos, and infrastructure sectors, including POS upgrades at Tsogo Sun, global delivery for Percepta, and high-impact infrastructure projects for ABEC.

I bring a calm, structured approach to complex work and excel at aligning stakeholders, suppliers, and cross-functional teams.

Project Manager - ABEC Advanced Infrastructure

(2025-01 - 2026-04)

Delivered multiple concurrent infrastructure projects including structured cabling, fibre installations, UPS deployments and server room builds. Served as the single point of accountability for clients, subcontractors, and executives.

• Transpharm Pretoria DC (R5.2M): Delivered full network infrastructure including 1,000+ Cat6 points, fibre backbone, cabinets, switches, WLCs, and APs.
• Adams & Adams: Oversaw cabling upgrade, server room redesign, and equipment installation.
• Northam Platinum: Managed UPS rollout across multiple buildings under strict mining safety protocols.
• Regen Battery Regeneration: Delivered operational environment setup with strict safety and technical requirements.
• End-to-end project delivery (scope → implementation → close-out)
• Financial control, budgeting, invoicing, WIP accuracy
• Stakeholder and vendor management
• Risk, scope, and change control (PMI methodologies)
• Team leadership and subcontractor oversight
• Compliance, contractual governance, and quality assurance
• Lessons-learned and continuous improvement

Lead Business Insight Consultant (Data Analytics) - Percepta - Global, Remote

(2024-08 - 2024-11)

• Translated analytics into executive-level insights and strategic recommendations.
• Scoped business questions into actionable analyses.
• Presented insights to leadership and clients.

Interim Manager – Global Support Specialist Team - Percepta - Global, Remote

(2024-03 - 2024-07)

• Directed global launch projects and coached GSS teams.
• Prioritised project intake and assigned workloads.
• Delivered monthly project status reporting.
• Led and mentored a global team.

Senior Project Manager - Percepta - Global, Remote

(2022-02 - 2024-02)

Delivered global initiatives across USA, Europe, Philippines, Australia, and India.

• Embedded governance frameworks, KPI tracking, and risk mitigation.
• Automated PMO processes using Smartsheet, reducing admin workload.
• Managed multiple complex projects with full accountability for scope, schedule, budget, and quality.

IT Projects Manager - Tsogo Sun

(2015-08 - 2019-11)

Delivered national IT upgrades across hotels and casinos.

• Simphony POS Upgrades: Migrated POS systems across 23 hotels, including data migration, hardware refresh, and KDS installations.
• Telkom Number Porting: Migrated all voice traffic from Telkom to DD LAN lines.
• Printer Optimisation POC: Implemented Papercut to reduce printing costs.
• Project planning, scope definition, resource allocation
• Budget management (Opex & Capex)
• Contract and vendor management
• Change management and stakeholder reporting
• Smartsheet system owner

IT Project Administrator - Tsogo Sun

(2008-08 - 2015-08)

• Supported Group IT leadership with administration, reporting, and vendor management.
• Managed budgets, procurement, travel, and departmental operations.
• Oversaw Active Directory and access control systems.
• Coordinated technical teams and project documentation.

BCom - IT Management - Mancosa (2024)