Dickson Chauke

A proactive and dependable professional with over 10 years of diverse experience across customer service, security systems, IT education, and store management. Skilled in team coordination, project implementation, access control, and client relations. Recognized for strong problem-solving abilities, technical expertise, and a commitment to operational efficiency.

Holds valid PSIRA registration, security qualifications, and IT certifications. Proven track record of delivering solutions across educational institutions, retail environments, and technical service industries.

Office Manager - Bluehopes Trading 1 cc

(2024-04)

• Managing access control, CCTV, and boom systems for multiple Central Johannesburg College campuses.
• Overseeing installation and maintenance across Alexander, Langlaagte, Riverlea, Smit Street, Ellis Park, Troyville, and Parktown campuses.
• Coordinating project resources and liaising with security service vendors.
• Conducting system audits and ensuring compliance with security protocols.
• Leading on-site teams and overseeing logistics of security project rollouts.

Store Manager - King Pie Restaurant

(2021-09 - 2024-03)

• Greeted and assisted customers, ensuring high service standards.
• Managed till operations and ensured accurate daily transactions.
• Conducted weekly stock takes and monthly performance reports.
• Supervised team performance and coordinated shift schedules.
• Ensured store cleanliness, hygiene, and compliance with food safety.

Security Traffic Officer (Driver) - Fidelity Security

(2021-08 - 2021-09)

• Transported security personnel to designated posts.
• Monitored and directed traffic during peak hours for safety.
• Ensured timely deployment and logistical coordination.
• Maintained vehicle logs and performed basic vehicle checks.
• Responded promptly to on-site incidents and alerts.

Customer Support Representative (CSR) – ATM & Retail Technician - Bytes Managed Solutions

(2013-04 - 2019-06)

• Installed and maintained ATM, BNA, GBRU, SST, and TCR systems.
• Supported desktop and cash-connect devices across client sites.
• Diagnosed and resolved technical issues promptly.
• Maintained accurate service logs and reported on-site performance.
• Trained junior technicians on system operations and protocols.

IT Educator - St Mark’s College

(2010-02 - 2013-03)

• Taught Information Technology, Computer Literacy, Mathematics, and Social Sciences.
• Organized school sports and recreational activities.
• Developed lesson plans and facilitated practical computer training.
• Prepared students for ICT examinations and assessments.

Short Course Certificate - Logistics and Transport Management - IQ Academy (2023)

Short Course Certificate - Occupational Health and Safety Management - IQ Academy (2023)

Armed Reaction and Cash in Transit - Ubuntu Training Security Academy (2022)

Security Grades B, C, D, & E – PSIRA Registered - STT Security Training Academy (2020)

Certificate - Information and Communication Technology - University of Limpopo (2007)

BSc (Incomplete) - Computer Science and Statistics - University of Limpopo (2008)