Sales Executive at Hyundai (2026-02 – Present)
Sales Executive role focusing on identifying potential customers, managing client relationships, achieving sales targets, conducting product presentations, negotiating deals, and providing market awareness.
- Identify potential customers through market research, networking, and referrals.
- Use CRM tools to track leads and manage pipelines.
- Build and maintain strong, long-term relationships with clients.
- Act as the main point of contact for customer queries and concerns.
- Set and achieve monthly/quarterly sales goals.
- Monitor performance metrics and adjust strategies to meet objectives.
- Explain product features and benefits clearly to potential clients.
- Conduct demos or presentations tailored to client needs.
- Negotiate pricing, terms, and contracts.
- Secure agreements that balance profitability with customer satisfaction.
- Prepare regular sales reports for management.
- Maintain accurate records of sales activities and client interactions.
- Stay updated on industry trends, competitor activities, and customer preferences.
- Provide feedback to product and marketing teams for improvement.
Waitress at Newscafe Rosebank (2022-03 – 2026-01)
Waitress role providing excellent customer service, managing customer concerns, ensuring responsible alcohol service, collaborating with team members, and maintaining high standards of accuracy and cleanliness.
- Provide excellent customer service by engaging with guests and ensuring a positive dining experience.
- Communicate effectively with diverse customers and team members, developing strong interpersonal skills.
- Manage customer concerns professionally, resolving conflicts and maintaining a welcoming atmosphere.
- Ensure compliance with responsible alcohol service regulations, demonstrating ethical decision-making.
- Collaborate with bartenders, kitchen staff, and management to ensure smooth restaurant operations.
- Assist in training new staff members, introducing them to service standards and workplace expectations.
- Maintain accuracy in order processing, billing, and cashless transactions.
- Adapt to fast-paced environments while balancing multiple priorities efficiently.
- Strong administrative and coordination skills.
- High attention to detail and accuracy.
- Excellent communication and customer service orientation.
Waitress at Mugg & Bean Rosebank (2020-01 – 2021-12)
Waitress role focused on delivering pleasant dining experiences, accurate order communication, relationship building, and promoting restaurant specials.
- Worked as a dedicated and strong team player to ensure that customers had the most pleasant dining experience.
- Obtained and communicated orders accurately to kitchen staff to ensure orders are delivered.
- Inviting customers into the restaurant in a friendly manner and seated them at tables.
- Build and maintain relationships with co-workers, managers and customers.
- Maintained cleanliness and hygiene of tables, bar areas, and workstations.
- Recommended and served food/beverages, offering expert knowledge on pairings.
- Promoted restaurant specials and upsold premium beverages.
