Dinah Phume

A conscientious and detail-oriented individual with experience in retail and administrative roles, combining excellent interpersonal skills with a solid understanding of payroll and individual labour law and collective labour law. Adept at maintaining accurate financial records and delivering efficient customer service, with a strong commitment to operational excellence and great work atmosphere.

Store Administrator at Woolworths, Worcester (2018-04 – 2022-12)

I processed recruitment and ensured accurate payments to the payroll while managing labour regulations, leaves and work-schedules. I managed the store's petty cash, issued floats and captured all financial transactions onto recon assist and managed the procurement.

• Processed recruitment and ensured accurate payroll payments
• Managed labour regulations, leaves and work-schedules
• Managed store's petty cash and issued floats
• Captured financial transactions onto recon assist
• Managed procurement

Cashier at Woolworths, Worcester (2016-01 – 2018-04)

I used to process cash and credit card transactions and ensured no till discrepancies in my cash drawer while also giving a great customer service, i.e handling customer telephonic queries, placing orders, logging their complaints, etc.

• Processed cash and credit card transactions
• Ensured no till discrepancies in cash drawer
• Handled customer telephonic queries
• Placed orders
• Logged customer complaints

National Diploma in Law in Law – UNISA, South Africa (2024-01)

NQF 4 – Western Cape Department of Basic Education, Worcester (2021-06 – 2022-06)