Dineo Sithole

Patient, respectful, and hard-working administrative professional with experience in customer service, booking coordination, and educational support. Fast learner able to work independently or as part of a team, with strong communication skills and a proven ability to build rapport with people from diverse backgrounds. Reliable, deadline-driven, and committed to accuracy, efficiency, and professionalism in service delivery.

Booking Clerk / Telephonist Receptionist - Mercedes Benz

(2022-03 - 2025-10)

• Greeted customers and answered questions about services offered
• Checked availability and made reservations for customers
• Handled customer complaints and resolved issues
• Provided information about services and rates
• Maintained accurate records of customer transactions

Teacher's Assistant - Makhosini Combined Secondary School

(2021-07 - 2022-02)

• Assisted teachers with lesson planning and preparation of lesson materials
• Listened to children read and supported their learning progress
• Prepared extracurricular activities for students
• Set up and tidied classrooms in preparation for lessons
• Worked with students individually to reinforce understanding
• Monitored, recorded, and reported on student progress
• Cared for children who were upset or unwell during school hours

N6 Certificate - Management Assistant - Tshwane North College (2019)

Grade 12 - Makhosini Combined Secondary School (2016)