Diphethiso Tsosi

Dedicated and highly motivated Warehouse, Distribution and Inventory professional with over three years of progressive experience within the Shoprite Distribution Centre, having advanced from Inventory Clerk to Section Controller and currently serving as Tower Controller. This career progression reflects a proven ability to deliver consistent results, quickly adapt to increasing responsibilities, and perform effectively in high-pressure, fast-paced operational environments. Experienced in inventory management, warehouse operations, stock movement coordination, workflow control, team supervision, and maintaining accurate operational records while supporting the efficient movement of goods throughout the supply chain.

Demonstrates a strong commitment to operational excellence, workplace safety, inventory accuracy and meeting productivity targets. Recognized as a dependable and proactive team player with strong leadership potential, excellent problem-solving abilities and effective communication skills. Passionate about contributing to organizational success by improving operational efficiency, supporting high-performing teams and delivering exceptional service while continuously developing professionally.

Tower Controller at Shoprite Distribution Centre (2025-01 – Present)

• Coordinate daily warehouse operations to ensure the smooth movement of stock throughout the distribution centre.
• Monitor workflow and operational performance to support productivity and service delivery targets.
• Communicate with warehouse teams to resolve operational issues and minimise workflow disruptions.
• Verify that stock movements and operational activities are accurately captured within warehouse systems.
• Liaise with different departments to ensure timely processing, storage and dispatch of goods.
• Ensure compliance with company procedures, operational standards and workplace safety requirements.
• Support supervisors and management in achieving daily operational objectives and continuous process improvements.

Section Controller at Shoprite Distribution Centre (2024-03 – 2024-06)

• Coordinated the daily activities of an assigned warehouse section to achieve operational targets.
• Monitored workflow and ensured tasks were completed accurately and within required timeframes.
• Assisted with inventory control, stock verification and stock reconciliation processes.
• Supported receiving, storage and dispatch operations to maintain efficient stock flow.
• Identified operational challenges and worked with team members to implement effective solutions.
• Maintained compliance with company procedures, quality standards and health and safety requirements.

Inventory Clerk at Shoprite Distribution Centre (2022-04 – 2024-06)

• Performed inventory counts, cycle counts and stock reconciliations to maintain inventory accuracy.
• Captured and updated inventory information within warehouse management systems.
• Investigated stock discrepancies and assisted with corrective actions to improve inventory accuracy.
• Monitored stock levels and supported efficient replenishment of warehouse inventory.
• Assisted with receiving, storing and issuing stock in accordance with company procedures.
• Prepared inventory documentation and maintained accurate operational records.
• Worked closely with warehouse teams to support efficient day-to-day operations.

National Certificate in Management Assistant – Eastern cape Midlands College

National Certificate in Marketing – Eastern cape Midlands College