Director Nxumalo

Admin Manager Designate at Shoprite Checkers with certification across 4 departments (Grocery, Non-Foods, Fresh Foods, Admin) and Advanced Diploma in Retail Management (DUT).

Delivered measurable business results: reduced shrinkage from 1% to 0.5% (50% improvement) and protected stock availability at 98%. Expert in transforming receiving accuracy, payroll integrity via Kronos & WFM, and enforcing Health, Safety and pricing compliance at store level.

Admin Manager Designate at Shoprite Checkers (2025-08 – Present)

• Transformed Receiving Department performance by enforcing GRV verification, invoice matching and supplier returns process, improving stock intake accuracy and reducing receiving errors
• Delivered consistent stock accuracy by leading end-to-end stocktakes — planning, counting, variance investigation and reconciliation reporting
• Protected company assets by overseeing Cash Office operations — safe counts, cash-ups, banking, till variance investigation and securing daily sales
• Ensured payroll integrity by transmitting and verifying staff working hours on Kronos and WFM systems, controlling overtime and absenteeism costs
• Improved profit protection by checking promotional pricing accuracy at POS, preventing customer complaints, audit findings and margin loss
• Reduced stock loss by conducting shrinkage investigations, analysing root causes and implementing loss prevention controls
• Ensured regulatory compliance by enforcing Health and Safety Regulations, conducting safety audits and maintaining a safe store environment

Trainee Manager at Shoprite Checkers (2025-02 – 2025-07)

Certified in 4 Departments

• Completed intensive leadership program and certified across Grocery, Non-Foods, Fresh Foods and Admin — positioning for Admin Manager role
• Delivered 50% shrinkage reduction (1% to 0.5%) and protected 98% stock availability through strong FIFO, GRV and inventory controls
• Transformed merchandising execution by ensuring planogram compliance and designing displays that improved customer engagement and sales

Advanced Diploma in Retail Management – DUT (2025-05)

Diploma in Retail Management – DUT (2024-05)