Divine Overmeyer
Orthopaedic Administrator and Receptionist
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About
To Whom It May Concern:
APPLICATION FOR POSITION
I am a hardworking, reliable, self-motivated and trustworthy person with the ability to work both independently and as part of a team, with a positive work ethic and attitude. I am very eager to learn and to take on new responsibilities. I am also well-adjusted at handling a variety of tasks diligently, effectively and with great responsibility and pride.
Working as a Receptionist and Medical administrator at Dr FJ Kloppers, I have successfully put into practice my love for customer service and patient relations that has enhanced the patients experience in the practice.
I have the ability to follow direction and keep accurate records. I believe in providing our patients with the best medical care possible and I have the skill to review all medical aid queries.
I have a passion for admin and therefore have the understanding of implementing the needs of the practice in this regard. I have knowledge of how all medical aids work and therefore can assist patients and Dr’s with any claims or queries.
I believe I have the ability and skills to perform the position I’m applying for.
I am currently based in Bethlehem, Free State. However it is my plan to relocate back to Cape Town.
I look forward to hearing from you.
Thank you in advance.
Yours sincerely
Divine Overmeyer (Miss)
Experience
TOTALSPORTS
V&A Waterfront
Job Description : Floor Manager
- Shift Leader
- Managing Staff (20 Staff Members)
- Preparation and Controlling of Stock Taking
- Management of Sales Floor
- Customer Service
- Customer Complaints
- Product Training
- Product Knowledge (Apparel, Footwear, Accessories)
- Merchandising
- Buying and Placing orders
- POS Administration
- Target and Budget Setting
- IR Relations
- Performance Management
Reason for leaving : Promotion
SPORTSCENE
11 Adderley
Job Description : Store Manager
- Staff Management
- Customer Service
- Customer Complaints
- Placing Orders of Stock
- Administration
- Staff Salaries
- Performance Tracking
- IR Relations
- Disciplinary (Staff Management)
- Product Knowledge Training
- Target and Budget Setting
Reason for leaving : Received Offer From Edcon ( Edgars )
EDGARS
Cresta
Job Description : Ladies Department Manager
- Product Knowledge
- Staff Management
- Ordering Stock Products
- Administration
- Customer Service
- Target and Budget Setting
- Promoting Store
- Merchandising
- IR Relations
- Performance Setting
- Customer care
- Performance Tracking
Reason for leaving : Promotion
EDGARS
Mall Of Africa
Job Description : Ladies Department Manager
- Product Knowledge
- Staff Management
- Ordering Stock Products
- Administration
- Customer Service
- Target and Budget Setting
- Promoting Store
- Merchandising
- IR Relations
- Performance Setting
- Customer care
- Performance Tracking
Reason for leaving : Retrenched – Covid 19
MEDICLINIC HOOGLAND / MONTANA LAUNDRIES
Bethlehem Free State
Job Description : Laundry Unit Manager
- Administration
- Quality laundry services
- Liaison – Intern and extern
- Personal and professional development
- Financial management
- Stock take
- IR relations
- Stock ordering
Reason for leaving : Promotion to work for Mediclinic Hoogland Directly
MEDICLINIC HOOGLAND / SURGICAL UNIT
Bethlehem Free State
Job Description : Unit Admin Assistant/ Stock Controller
- Administration
- Receptionist
- Doctor Liaison
- Medical aid
- Theatre Bookings
- Stock Take
- Patient filing
- Patient Billing
Reason for leaving : Orthopedic Surgeon asked me to open his practice with him
DR FJ KLOPPERS – Orthopaedic Surgeon
Bethlehem Free State
Job Description : Medical Receptionist ( Specialist Doctor )
- Receptionist
- Managing diary bookings
- Prepare Theatre list bookings & Pre-Authorisations
- Open accounts and capturing new patients
- Communicating all billing policies asper medical aid
- Receiving payments via Card/Cash
- Typing and completing all Doctor’s notes and reports.
- Submit invoicing to billing company
- Liaise with contractors eg Radiology/Hospital/ Anaesthetist
- Assist with all office administration
Reason for leaving : Relocating back to Cape Town
Education
School : Knysna High School
Matric 2006
Tertiary Education : UWC 2007
