Operations Manager
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I am a people's person, who loves developing future leaders. Strategic and thrive in a growth environment for the employer and employee. Initiator and perseveres on projects with creativity, passion as well as agility. I enjoy being a link between customer, staff and employer to keep ahead in the marketplace and able to compete. Travel, communication and coaching is my passion in communities and professionally
At TAB/ Betting World took me 28 years to grow from store level to National management and expand the footprint from 11 stores to 46, also franchise development and managing in Zimbabwe and Namibia remotely. Recruiting, training and coaching staff toward developing junior managers and more, as part of strategic plans when developing regions within the company. Project managed revamps, relocations and new stores.
Create and manage processes for compliance and operational structure. Budget, initiate, and manage marketing/promotional events. Directly report to executive, with area managers reporting to me.
Courses done - basic labour law, leadership and advanced leadership, advance project management, train the trainer
Courses done - basic labour law, leadership and advanced leadership, advance project management, train the trainer
