Dwain Abrahams

Results-driven Corporate Trainer and Business Consultant with over 10 years of international experience in Seoul, South Korea, working with senior executives, multinational corporations, and healthcare professionals. Recently relocated back to cape town south africa with transferable skills.Demonstrated expertise in client communication, problem-solving, stakeholder engagement, and cross-cultural consulting. Proven ability to simplify complex information, manage high-value client relationships, and deliver solutions in fast-paced, global environments.

Seeking to leverage strong communication and analytical skills in a US-owned call center or customer operations role, delivering exceptional customer experience and operational efficiency.

Executive Corporate Trainer & Business Consultant at Multiple Engagements (2017-01 – Present)

• Delivered high-level 1:1 consulting and communication training to professionals from multinational firms, enhancing their ability to engage with global stakeholders, particularly US-based counterparts.
• Trained executives from Deloitte, AIG, Samsung, Korea Development Bank, EY Korea, and government institutions in structured communication, conflict handling, and problem-solving — skills directly applicable to call center and customer operations environments.
• Provided business writing and email consulting, improving clarity and efficiency in corporate communication across international teams.
• Coached professionals in public speaking, voice projection, and tone management, strengthening their ability to handle high-pressure conversations.
• Delivered structured OPIc, IELTS, and TOEFL preparation programs as well as business communication training to corporate and academic clients.
• Led discussion-based group sessions using global media (TED Talks, current affairs), fostering critical thinking and high-level engagement.

Strategic Business Consultant at CJ CheilJedang

Multi-Year Engagement

• Consulted with the former CFO and current CEO of CJ Cheil's Food & Nutrition and Animal Feed divisions on global business strategy.
• Analyzed global supply chain operations across manufacturing plants in the United States, Indonesia, Philippines, Vietnam, and China.
• Participated in executive discussions on exchange rate fluctuations, US Federal Reserve interest rate changes, US–Korea geopolitical relations, and trade tariffs.
• Built a strong foundation in macro-economic thinking, global markets, and corporate strategy — directly transferable to operational and customer-facing roles in international companies.

Healthcare Consulting & Research Support at Leading Cancer Hospital, Seoul, South Korea

Project-Based

• Consulted with radiologists, pancreatic surgeons, and breast cancer specialists, contributing to academic and clinical communication projects.
• Supported medical professionals preparing for international fellowships in the United States (Boston & New York).
• Conducted comparative analysis of healthcare and cancer treatment landscapes across East Asia and North America.
• Developed strong exposure to healthcare systems, medical communication, and global healthcare dynamics.

English Language Educator & Corporate Trainer at Various Institutes (2014-01 – Present)

ECK Corporate English · Virtedco Executive Business Training · Hyunjae Language Institute · PAGODA · Evine

• Delivered differentiated instruction to elementary, middle school, and adult corporate learners across American and British curricula.
• Conducted business English training for corporate clients, focusing on professional communication, presentation skills, and cross-cultural awareness.
• Prepared and submitted formal progress reports; conducted assessments through oral presentations, speaking tests, and written evaluations.

Bachelor of Social Science (BSocSci) in Political Science & Gender Studies – University of Cape Town, South Africa (2011-12)

Bachelor of Laws (LLB) – University of Cape Town (2021-01)

TESOL Certification (120 Hours) in Teaching English to Speakers of Other Languages (2025-01)