Dylan Hendricks

Communicating with offsite Attending sites Doing job cards

Onsite Technician at MOVING TACTICS (PTY) LTD (2022-01 – Present)

• Communicating with offsite
• Attending sites
• Doing job cards
• Sending closing details
• Troubleshooting onsite
• Finishing off installations on site and commissioning sites
• Resolving issues on site
• Preventative maintenance
• Communicating with PMS's
• Checking emails and task for installations
• Preparing stock for installations
• Testing new stock
• Fault testing equipment before installations
• Testing faulty equipment received from stores
• Updating software on players and screens
• Collecting and delivering stock when required
• Capturing serial numbers and mac addresses on magnetic
• Prepare stock to be shipped to couriers or stores

Offsite Maintenance/ Technical Support at MOVING TACTICS (PTY) LTD (2020-01 – 2021-12)

• Completing the daily report
• Completing weekly report
• Couriering/ shipping equipment to contractors
• Answering calls from stores
• Informing AMs/PMs of any faults in stores
• Monitoring of daily networks
• Ensuring all networks are working and online
• Telephonic store checks
• Receiving calls from stores and assisting them with an issue
• Checking the system for new tickets from stores
• Remote fixing issues whenever possible
• Assigning and closing tickets on the system
• Dispatching technicians/contractors to stores
• Assisting/Aiding Technicians on site
• Ensuring all checklist are done and sent before technicians leave site
• Completing a daily report and a weekly report
• Completing courier templets to send and receive packages

Stock Controller & Technical at MOVING TACTICS (PTY) LTD (2019-01 – 2020-12)

• Receiving all incoming stock & informing the relevant person
• Documenting all incoming stock and capturing it on the system
• Record all out going stock and changing it on the system
• Couriering and shipping of stock
• Working with project managers to ensure all equipment is ready for the installation
• Monthly stock takes
• Removing stock to be prepped for installations
• Office I.T, setting up of laptops, printers and running internet cable
• Prepping computers and monitors for installations
• Setting up of Lte Routers and Access Point

Technical installations support at MOVING TACTICS (PTY) LTD (2016-01 – 2019-12)

Part time

• Assist with screen installations at various stores
• Set up Monitors/ display screens
• Assist with IT support and cable wiring
• Assist with display maintenance and visuals

Store Assistant at SOUND TECH STORES (2018-01 – 2019-12)

Part time

• Sales support
• Assist customers with technical support of equipment
• Test sound equipment
• Assisting customers

NVC in Level 4 – College of Cape Town (2019-01 – 2019-12)

NVC in Level 3 – College of Cape Town (2018-01 – 2018-12)

NVC in Level 2 – College of Cape Town (2017-01 – 2017-12)

Grade 10 – Athlone Christian Academy (2016-01 – 2016-12)