Dzumbu Mmbara
HEAD OF BUSINESS APPLICATIONS | ENTERPRISE APPLICATIONS | DIGITAL TRANSFORMATION
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About
Senior enterprise applications and digital transformation leader with experience spanning application strategy, business systems, software delivery, information management, vendor governance and entrepreneurship. Built a career from hands-on software development into leadership of multidisciplinary application teams and group-wide technology programmes at AEL Mining Services and AECI. Developed enterprise application strategy across a diversified group, worked with ERP programmes including SAP and Microsoft Dynamics NAV, and led business-facing platforms across manufacturing, mining and corporate environments.
Since 2019, has led technology ventures full-time, adding P&L, commercial, product and customer leadership to an established enterprise-technology background. Current commercial Microsoft cloud experience includes supporting business customers with Microsoft 365 / Office 365 services through Musuku Digital as a Microsoft Partner.
Experience
Founder & Managing Director at Musuku Digital (2016-01 – Present)
- Provide strategic and commercial leadership across technology delivery, client management, staffing, contractors, suppliers and business operations; moved into the role full-time in 2019.
- Scaled the business to approximately R2 million annual turnover, with 6 permanent employees and 7 contractors at peak.
- Led delivery for public-sector, higher-education and commercial clients, including Gauteng Provincial Government/eGov, Wits University and 3@1.
- Directed mobile application development and provided delivery support to internal development teams at Gauteng eGov.
- Led development of digital, software, cloud and web solutions while managing customer requirements, delivery priorities and third-party resources.
- Expanded into SaaS product leadership through Masase Helpdesk, directing product requirements and development across customer service, ticketing, communications, bookings and business workflow capabilities.
- Provide ongoing Microsoft 365 / Office 365 services and customer support through Musuku Digital as a Microsoft Partner, maintaining current commercial exposure to Microsoft cloud licensing, administration and service delivery.
Productivity & Collaborations Applications Manager at AECI Limited (2016-01 – 2019-12)
- Developed the group Applications Strategy, establishing direction for productivity, collaboration and business-application capabilities across a diversified group.
- Worked across AECI divisions and coordinated internal and outsourced resources to support application strategy and delivery.
- Engaged senior stakeholders on ERP initiatives including SAP and Microsoft Dynamics NAV (Navision), connecting application requirements to broader business programmes.
- Oversaw custom development, enhancements, application lifecycle activities, licensing and selected specialist platforms including AutoCAD.
- Led implementation of a group-wide employee-aware intranet, supporting collaboration and access to enterprise information.
IT Specialist – Productivity & Collaboration Solutions at AEL Mining Services (2014-01 – 2016-12)
- Led a fully fledged applications team comprising developers, testers and administrators delivering custom SharePoint and other business solutions.
- Partnered with business stakeholders on solution design and delivery, including AP10 Waste Material Management, which delivered R34 million in savings in its first year.
- Reduced overall team spend by almost R2 million while improving productivity.
- Managed third-party vendors and high-value technology projects and strengthened the cost and delivery discipline of the applications function.
Information Specialist at AEL Mining Services (2012-01 – 2014-12)
- Developed the Knowledge Management Strategy and implemented it on Microsoft SharePoint.
- Led an international rollout across more than 28 countries and 86 branches spanning mining, manufacturing and sales operations.
- Built stakeholder adoption around enterprise information management and represented the programme through Microsoft and industry speaking engagements.
SharePoint Developer at Hollard Altrisk
Lotus Notes migration, Core LIFE system and Broker Portal..NET Developer at Dariel Solutions
Enterprise integration layers and SharePoint-connected solutions.
SharePoint Developer at 3Fifteen
Custom.NET / SharePoint development and deployments at Standard Bank, including Portfolio Solutions and the Basel II programme.
Co-founder / Developer at ComponentIT
School-management and conference-management software.
Education
Management Development Programme – GIBS