Edith Langa

Tax Administrator

Talent

Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since May 31, 2023

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About

My name is Edith Langa. I’m a passionate, fast learning and dedicated individual who is looking for an opportunity to expand more within the field of Financial and Taxation Sector.

I see myself as a dynamic and an energetic individual looking for a challenging work environment that will hone my skills and keep me on my toes. My goal is to be a part of an organisation that only delivers exceptional service and products

My eagerness to learn more and evolve is one of my greatest assets, and accuracy and diligence are traits I believe I possess. I love the constant change occurring all around us and work well under pressure. I’m able to work individually as well as in a team orientated environment. I’m also a go-getter and constantly take initiative.

I have developed problem solving skills as well as good communication and writing skills that has enabled me to perform my duties more effectively and thus helped to keep the team I worked with to performance on a high.

Experience

Organisation SARS

Position Client Account Management

Duration 2011-2019

Tasks and responsibilities

Ensuring effective management of taxpayer accounts
Dealing with follow-ups generated by the Legacy System in respect of

VAT/PAYE, or SITE/SDL/UIF, or Income Tax within

Collecting outstanding taxes across all tax types within a Sector
Calculating tax owing /refundable across all taxes
Discussing and arranging deferments and other payments option
Ensuring optimal collections against KPI targets set by the Team Leader

Processing

To ensure that all "standard queries" from clients are promptly, effectively and efficiently answered or resolved thereby improving the image of SARS as a service delivery organization
To deliver a comprehensive one-stop client service to all SARS clients inclusive of standard queries and taxpayer education
To render a tax advisory service to all clients inclusive of rendering a law interpretation function.
To act as first contact within a SARS office acting as ambassador for SARS.
To perform all functions in respect of the completion of returns and other official documents of all taxes administered by SARS in order to meet clients’

needs and expectations

To provide a comprehensive service to all clients in respect of registration requirements, analysis of taxable income and incorrect assessments,

calculations of tax debits/credits as well as verbal law interpretation and explanation of tax law, in order to meet client needs

To keep abreast of all new policies, procedures, and guidelines, circular minutes and amendments to all Tax legislation in order to promote the accuracy and quality of information provided to clients/taxpayers.
Presenting disputes on behalf of taxpayers (waiver of interest and penalties,

objections (ADR1) and Appeals (ADR2)

To attend to all account enquiries received by telephone or in person, in respect of all outstanding debits and credits, penalties and interests with regards to all taxes administered by SARS.